Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2016 Chrysler 200 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2016 Chrysler 200. The contact stated that whenever the front passenger's seat was occupied, the "Service Airbag" warning light illuminated. The contact stated that the failure occurred when the occupants placed their feet near the front passenger footwell area, where the airbag module and wiring harness were located. The contact routinely disconnected and reconnected the airbag wiring harness to reset and clear the warning light from the instrument panel; however, the failure recurred when the front passenger seat was occupied. The vehicle was taken to the dealer for a diagnostic inspection, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,073.
The contact owns a 2016 Chrysler 200. The contact stated that the air bag warning light was illuminated, and the message "Service Air Bag" was displayed. The vehicle was taken to the dealer, where the contact was informed that the failure might be a factory defect; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
Electrical system under the seats smoked and went out for the air bags. Cost me $2,200 dollars out of pocket. I am on Social Security. Can't afford such dept. Brakes are sluggish and can't be trusted to stop quickly. Power Train ,Electrical System,Engine not safe. Electrical system, Service Brakes, Forward Collision Avoidance System needs to be looked at and replace if needed.
I was crossing over and intersection and another lady was speeding playing on her phone and didn't realize she had a stop sign and hit me directly in the driver side door she was driving a 2007 Chevy Tahoe SUV as well my car was deemed a total loss and not one of my air bags came out.
My car gave me a service airbag message when I started it on July 31st. I already had an appointment scheduled with a Chrysler dealer to resolve an unrelated recall issue, so I asked them to look into what was causing the airbag issue, as well. They told me that the jumper wiring needed to be replaced on both sides of the vehicle in order to resolve diagnostic code B0020-13. They quoted me over $2,800.00 to fix the issue and told me that my airbags would not go off if I were to get in an accident unless the repairs were made. I am unable to afford this, so I contacted FHA customer service to seek cost assistance, but was told my car is too far out of warranty. My car only has 78,000 miles, so I should not have any safety issues with it. I was told by the technician that this is a common problem with my vehicle. …
Vehicle has 46,000 miles on odometer. A year ago the "Service Airbag System" light would intermittently illuminate. It is now staying lit all the time. I was speaking with an acquaintance as they had the same vehicle. Theirs caught on fire under the seat in the electrical connection box for the airbag. I took it to a few of our local mechanics and they say it is a substantial safety issue as they pulled the codes B0028-13 and B0020-13. Right side and left side seat deployment squib circuit open. The airbags will not deploy upon impact. The consensus from the mechanics was that Chrysler has known this is a common problem in these vehicles and needs to address the repair. After calling Chrysler and finding out they do know this is a problem in design it will still cost $4000.00 to repair as it's not covered under warranty. …
Purchased this used 2016 Chrysler 200 from Dan Derry in Cedar Falls. The next day my son was driving this car the air bag light came on. Contacted dealer and they were not aware of any air bag issues with this car and told us we bought AS IS. From what I am reading on line Chrysler has know about this for some time. I see this has a huge safety issue that sounds like it is pretty expensive to fix. And even the people that have forked over the money to fix are still having issues. Took this to our mechanic and they are suggesting to take to dealer as there is a TSB on this issue. Not sure why a safety issue that has nothing to do with how the car is driven but how it was manufactured ends up being the responsibility of the sucker that bought the used car off a dealers lot.
My air bag light has been flickering on and off for quite some time now. I've taken it to a professional mechanic as well as Gerber and they have both fixed the issue by unplugging and replugging the harness underneath the passenger seat. I was told this issue with this type of Chrysler has been brought by the shop numerous times and I may have missed a recall repair on this vehicle. I have repeated this method numerous of times but at this point it is an inconvenience and safety issue. How am I able to receive a recall notice to get this issue fixed? I can be contacted via email [redacted] . Respectfully, [redacted]
I've had several issues with the airbag warning light coming on telling me to service the airbag. While the car was covered under the warranty the dealership replaced the part at least three times and eventually told me to stop digging under my driver seat as the wiring harness for the air bags was located there. As anyone with kids may know that isn't the easiest thing to do. Bit even more alarming is the fact that if there is an accident my airbags may malfunction since the warning light is on. And the cost to get it fixed it way to high for me to pay especially knowing that it's just going to happen again in a few months since it's already been replaced a number of times.
My service airbag light comes on and off frequently. sometimes it'll be on when i start my car, and the it'll turn off again when i make a turn, adjust my seat, etc. its a strong belief that im having the underseat wire harness issue that many others are having. i have yet to take it to a mechanic to have it looked at as i don't readily have the money to repair an issue, especially considering I've seen a few people say they have this issue addressed repeatedly. this is a major safety concern and i fear if i happen to get into an accident that my airbag will not deploy because of it.
Airbag complaints in other 200 years
Frequently asked questions
How common are airbag problems on the 2016 Chrysler 200?
NHTSA has 88 complaints about the air bags of the 2016 Chrysler 200, 26% of the model year's 344 complaints.
Is there a recall for 2016 Chrysler 200 airbag problems?
No. NHTSA lists no air bags recall for the 2016 Chrysler 200, though it has 2 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2016 Chrysler 200 airbag problems start?
Half of the complaints with a recorded mileage happened before about 45,000 miles, and 19% before 25,000 miles.
Is it dangerous?
Owners linked 14 crashes, 1 fire and 16 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.