2012 Chevrolet Silverado 1500 Airbag Problems

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  728%
• 50k–75k
  832%
• 75k–100k
  624%
• 100k–150k
  28%
• 150k+
  28%

Owner reports

Selected complaints filed with NHTSA by 2012 Chevrolet Silverado 1500 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated while her son was driving at low speeds during snow weather, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle resulting in a crashing into a telephone pole and then a ditch where it came to a stop. It was unknown if a warning light illuminated. The paramedics were called and performed a check; however, the contact's son sustained no injuries. A police report was filed. The vehicle was towed to the residence. A dealer was not contacted. The insurance company was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

My husband picked me up from work in [redacted] we went over a very icy bridge the truck spun around and hit the guard rail on the bridge the airbags popped and broke two of my ribs I went to the hospital it was very painful I had to lose out on several days of work. I have pictures of the airbag the one that popped on me appears to be orange.

I have received a recall letter from General Motors regarding recall # N212328800, NHTSA campaign ID number 21V054. The letter was dated last February of 2021 and received shortly thereafter. The letter specifically states that I am to receive a second letter advising when the parts are available and requesting that I take my vehicle to a Chevrolet dealer. As of today, January 17, 2022, I have not received any such letter. I am writing to advise you of GMs totally unacceptable response to this instance of the Takata airbag recall. I have checked with Chevrolet dealers in my area and am being told that I can come to their lot and they will order the parts and THEN call me when they are ready to do the work. This response is contrary to the way the letter states that the recall will be handled and is confusing to customers. Please investigate and get GM back on track. …

This is in regards to: Manufacturer Recall NumberN212328800 NHTSA Recall Number21V054 GM's handling of this is absolutely unacceptable. I have been waiting for parts for over a year. GM's statement is "just don't drive it" if I have a concern about me or someone dying from their defective part. For over a year this is [redacted] to put it bluntly. I just got a letter stating that parts were now available, I have called immediately and was told sorry, there aren't actually parts available now. No ETA. GM should be financially compensating me for giving me no other option to drive an unsafe vehicle for over a year and who knows how much longer. I don't have the financial means to 'just not drive my truck for over a year', or to 'go buy/lease another vehicle for this duration'. I'm livid that this problem hasn't been resolved and more needs to be done federally to put the heat to GM.

Takata Recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags). The contact took the vehicle to the local dealer for the recall repair. While the mechanic was inspecting the vehicle, the contact was informed that while performing the recall repair on the passenger's side frontal air bag, there could be potential damages to the dashboard that the dealer would not be responsible for repairing, replacing, or reimbursing the contact for any damages. The contact felt that was not right and did not want the recall repair performed if neither the dealer nor the manufacturer would not repair nor reimburse the contact for damages made to the dashboard. The vehicle was not repaired. The manufacturer was made aware of the issue and agreed with the local dealer. The contact had not experienced a failure. …

Crash Impact Sensor in the drivers side front door has lost communication with the vehicle's airbag computer. Vehicle information display reports the fault and illuminates the red dashboard airbag light. This condition caused by wire harness / conductor fatigue between drivers side door and vehicle body. Observed that if driver's side door moved to certain positions while open the fault would clear. Eventually these wires in the door harness failed due to normal open / close cycles with the door upon entry / exit and now have completely failed so that the dashboard airbag lamp stays illuminated at all times. I have a 2010 Toyota Venza that has a recall on the same type of issue. Why is GM not recalling vehicles for this issue? My dealer has acknowledged that they have seen this issue, but no recall has been issued so they are not able to address it as such.

Chevy refuses to replace the recalled Takata airbags currently under recall without doing a "full vehicle inspection" and providing us with a "list of repairs that must be made" before the airbag can be ordered or replaced. Note: The is nothing wrong with our truck. They say this is their standard operating procedure for this recall and it requires two full day appointments: one for the inspection and one for the recall repair. They refuse to order the replacement airbag until the inspection has been completed and any repairs Chevy deems "necessary" are complete. This seems to me to be extortion, i.e. we have to keep a defective airbag or comply with their inspection and any repair/payment for anything they deem "necessary."

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mentioned he was concerned about driving the vehicle and the safety of the occupants. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata Recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Takata Recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Related recalls

NHTSA investigations

Airbag complaints in other Silverado 1500 years