Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Chevrolet Impala owners, lightly cleaned up (personal details are redacted by NHTSA).
As I was driving home from work I accidentally went through a red light and t-boned the other car. Although no one was hurt,there was extensive damage to both cars. My concern is the airbags never went off. I have always thought this was strange. Now that I'm hearing about the Impala recall due to faulty airbags it raises more concerns, because now this is my sons car. My understanding is the 2000 Impala's are not part of the recall but maybe they should be. There is absolutely no reason those airbags should not have deployed. Now I'm am concerned if my son is ever in an accident he will not have the airbags as a safety net. Should the 2000 Impala's be part of the recall also?
The vehicle accelerated by itself as I was turning into a parking space, the engine revving so loudly a person stopped and observed the collision as the Impala crashed into a parked vehicle directly in front of it on the other side. Nothing would stop the acceleration except manually forcing the car into park.
Our 2000 Chevrolet Impala was left in an apartment behind my children's' apartment in omaha, nebraska. When they returned from christmas break, the battery was down and it was cold outside. They tried to jump start the car using jumper cables from another vehicle next to it. My daughter was in front of the car to remove the jumper cables after it started. When my son tried to crank the engine, it exploded all over the parking lot, showering my daughter with bits and pieces of the plastic top of the engine. My daughter was shaken up but not hospitalized and her confidence in starting GM autos is "gone." GM claims that they are not responsible because there is 120,000 miles on the vehicle at the time of the explosion and will not provide any safety advice on starting the vehicle in the future. …
A/C emits foul odors (mold/mildew). Brakes pulsate, warning & ABS lights come on. Check engine lights come on, stalled once, uncontrolled acceleration from start up twice. Steering: intermediate shaft replaced at 42,618 miles; rack & pinion leaking at 65,307 popping & muffled explosion sound in cold weather start ups, paint peeled off front & bumper of car. Weather stripping adhesive liquifies on door posts in hot weather. Airbag warning light comes on
I have a 2000 Impala that has the rear strut towers beginning to rust out badly. There has been no incident yet as I caught this on one of my vehicles inspections. If this were to rust completely out the rear tires could come off of the car while in motion. I have tried to contact general motors, but got no response. This defect renders to car pretty much useless. Thanks for you time.
I was driving down the street and my engine fell out of my 2000 Chevy Impala. My engine cradle mounts were not in good enough due to GM negligence. They wont back it up even though their pamphlets say different. Safety issue and they don't care. A lot of other complaints about the same thing. This vehicle should have been recalled along time ago.
Dt*: the contact stated there was a knocking noise while driving at speeds of 5 to 8 MPH with initial acceleration or attempting turns. The vehicle was seen by an independent repair shop. The mechanic determined the frame was cracked and needed to be repaired. Updated 05/04/06.
I have got the third steering column, third set of tires and a new cradle. The problem started at 4437 miles and has continued yet @ 37204 miles. Have been to many dealers, contacted GM and now have a better business bureau complaint filed. The dealers told me it was the tires and the tire dealers told me it was the car. In 4000 miles my tires went from 9/32" to 3/32" wear. The "klunk" in the front end is still there. The vehicle likes to "wander" down the road with vibrations felt in the steering wheel. The service manager took it on many test drives and contacted the regional manager=who said "not another dime in this car". I was escorted to the sales department and introduced to a salesman for purposes of trading the vehicle in. The offer was less than nada trade value. …
The lights on the dash board were too bright, which blinded the consumer when driving at night. Also the engine light illuminated. The consumer stated the steering system on the vehicle required high effort to turn the steering wheel when cornering, vehicle course corrections, and holding the steering wheel in one position, which caused injuries. The rear side view mirrors, block the consumer's view of the oncoming lane and felt that the sensor should be at eye level, the A/C ports on the dash blow on the operator's fingers and or shoulders and caused serious distractions, the horn is hard to find (specifically for the elderly), there was a wind noise in the back doors, a rattle in the front strut, and a rumbling noise had come from the heater blower. Scc
Steering colum in my car has a clunk/vibratoin. The engine cradle was replaced and I was told that this was the problem , but later the noise returned after the 36000 warranty was over. Now dealer tells me that my extended warranty that I paid for would not cover the repair.also the car is having tranmission problems, still waiting to see if they can find the problem.... Have been told that if no check engine light comes on then there is nothing wrong. I am going to leave with the dealer and have the service mgr drive, but not a lot of hope in this.
Body complaints in other Impala years
Frequently asked questions
How common are body problems on the 2000 Chevrolet Impala?
NHTSA has 31 complaints about the body & structure of the 2000 Chevrolet Impala, 4% of the model year's 818 complaints. The component named most often is frame and members (8 mentions).
Is there a recall for 2000 Chevrolet Impala body problems?
No. NHTSA lists no body & structure recall for the 2000 Chevrolet Impala, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2000 Chevrolet Impala body problems start?
Half of the complaints with a recorded mileage happened before about 75,000 miles, and 14% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 4 injuries and 1 death to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.