BMW 328i Steering Problems

Steering complaints by model year

Which parts fail

• Column locking › Anti-theft device
  1
• Linkages › Tie rod assembly
  1
• Column
  1

Components named in complaints (power steering, steering column, rack and pinion).

Mileage when the problem started

• Under 25k
  1013%
• 25k–50k
  1215%
• 50k–75k
  1924%
• 75k–100k
  1317%
• 100k–150k
  1519%
• 150k+
  912%

What owners report

Vehicle has under 30,000 miles and requires a new power steering module which includes the rack and pinion steering assembly, new computer programming and wheel alignment. The factory installed power steering assembly module is turning off and back on; when off there is no power steering assistance make if very difficult to steer the car especially at slower speeds. When the power steering comes back on and the vehicle is at speed it creates a very sensitive steering wheel which causes driver to over steer the vehicle. When making a sharp turn like when turning onto another street and the power steering is out the driver has to "muscle" the steering wheel to make the turn; if during that turn the power steering assist returns this causes the driver to over steer the car either into traffic or off the road. …

The contact owns a 2014 BMW 328I. The contact stated that while driving, the steering wheel failed to turn in the intended direction. The contact stated that the vehicle was uncontrollable and the malfunction warning light was illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer, where it was diagnosed with detached steering bolts. The contact was informed that the steering bolts needed to be replaced. The manufacturer was contacted and made aware of the failure. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 120,321.

The contact owns a 2014 BMW 328i. The contact stated while driving at various speeds, the steering wheel locked up not allowing the contact to turn the steering wheel. The contact stated the chassis stabilization warning light was illuminated on the control panel. The vehicle was towed to a local dealer where it has yet to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 13V454000 (Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

Tl* the contact owned a 2013 BMW 328i. While driving 25 MPH, the vehicle accelerated on its own to 40-50 MPH. All the warning indicator sensors blinked on and off. The contact depressed the brake pedal; however, the brakes failed and locked up. In addition, the steering failed. The vehicle drove over the sidewalk and the seat belt released automatically. The air bags failed to deploy. A police report was filed. The struck her head on the steering wheel and injured her neck and lower back. Medical attention was received. The vehicle was towed to an independent mechanic where it was deemed destroyed. The failure mileage was approximately 10,000....updated 12/14/16 updated 12/20/16

Failure of electrical assist power steering (EPS) while vehicle stationary - 2013 BMW 328i, 89,500 miles upon startup, while turning steering whell tomove car, steering system emitted whining noise, bangs and thumps, then high pitched whine. All power steering was lost, and car had to be towed to BMW dealer. Diagnosis was mechanical failure of bolts holding power steering box to the steering rack, thus causing damage to both components. Damage required entire steering system to be replaced at $5K+ cost. Cause, as diagnosed by BMW dealer: extensive corrosion of aluminum bolts holding components together caused boot failure and subsequent component damage. NHTSA issue: unsafe component design, as bolt failure at high speed could cause catastophic accident. Remedies: 1) NHTSA require general recall of all affected vehicles for bolt checking and replacement if corrosion present. …

I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with the power off the car accelerated. There is no possible way my foot was on the gas because I was pulled in my driveway facing my house and had that been the case I would've went backwards not forward. The very second I took the car out of park it accelerated forward and would not stop. …

BMW issued a recall 10/23/2023 for VANOS Assembly (Engine) Bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the Check Engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had Groves Automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at Groves in the last 3 weeks and passed inspection. …

The contact owns a 2009 BMW 328I. The contact stated that the vehicle lost power steering assist while driving at an undisclosed speed. There was no warning light illuminated. The contact used excessive force while driving back to the residence. The vehicle was towed to a dealer where metal shavings were found in the steering pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.