Fuel System complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2016 | 1 | 2% | — |
| 2015 | 15 | 12% | 85,000 miles |
| 2014 | 17 | 11% | 65,000 miles |
| 2013 | 20 | 8% | 65,000 miles |
| 2012 | 10 | 8% | 64,000 miles |
| 2011 | 20 | 3% | 86,000 miles |
| 2010 | 8 | 5% | 60,000 miles |
| 2009 | 22 | 11% | 90,000 miles |
| 2008 | 13 | 5% | 80,000 miles |
| 2007 | 15 | 4% | 70,000 miles |
| 2000 | 2 | 2% | — |
| 1999 | 1 | 1% | 203,000 miles |
| 1998 | 3 | 12% | — |
| 1996 | 2 | 6% | — |
Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
What owners report
I Was In My Vehicle Parked Up On January 1st 2026 And The Vehicle Caught On Fire While I Was Inside Of It,The Fire Started From The Right Side Of The Car And Flamed Up Everything,The Car Had A Check Engine Light On And A Lightning System Issue Was Popping Up On The Dash Right Before This Situation Accord I Did Research And Found That The Cause Of The Fire Is Related To NHTSA Recall 24V-608 (Water Pump/Connector Fire Risk).
Reporting very dangerous sudden unintended acceleration of 2015 BMW 328i: When about to back out of a parking space in a parking garage, I pressed the brakes and turned on the ignition switch. After looking around to ensure no cars or people were near the car, I put the gear shift in reverse, turned my whole head entirely over my right shoulder to look through the back windshield and, seeing nothing behind me, began to slowly lift my foot from the brake to reverse out of the parking space. I turned the steering wheel towards the left and the back of the car went to the left. The bumper gently tapped a white column that had been out of sight all the way further over my right shoulder. I gently pressed on the brake, and when I switched the gear shift into drive, the car suddenly and explosively accelerated forward extremely fast and sped out of control. …
The contact owns a 2014 BMW 328i. The contact stated that while coming to a stop, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000. VIN tool confirms parts not available.
The contact owns a 2014 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with a fuel pressure low warning message displayed. The vehicle was towed to the dealer where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System ); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer confirmed that parts were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms part not available.
The contact owns a 2013 BMW 328i. The contact stated while parking the vehicle, a parking lot attendant advised the contact that the vehicle could not be parked in the lot because fuel was leaking from the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a failed fuel injection system. The contact was informed that the fuel injection system needed to be replaced. The vehicle was not repaired. The dealer advised the contact not to drive the vehicle because the vehicle was unsafe to drive due to the significant fuel leak that could cause a fire. The vehicle was towed to the contact's residence. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 113,439.
The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a hole on top of the fuel tank. The contact was informed that the fuel tank needed to be replaced. In addition, the contact was informed that the failure was a known failure with the vehicle. The contact stated that the manufacturer had previously initiated an extended warranty coverage for similar vehicles; however, the repair was not covered under the Extended Warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,910.
"takaya recall" I was driving my car (in motion) on the highway (BMW 328i 2012) when suddenly a message appeared on the display screen stating "fuel supply malfunction" after reading the message the car suddenly stalled in the middle of the road. I turned my hazards on and attempted to start the car, but it would turn over. After waiting 10 minutes with my car completely turn off, it finally started. The same thing happened to me several times and most recently today 08/31/2017 on the streets. It was really scary ordeal because the other drivers had to suddenly brake! My car is only 5 years old and well maintained, so this problem shouldn't be happening.
I was driving on a busy highway and the vehicle randomly stalled and lost power. Drivetrain malfunction trouble lights lit up the dash. I was barely able to get out of traffic before coasting to a stop. I had the vehicle towed to BMW south austin and it was diagnosed with a faulty fuel transfer pump, and a faulty fuel tank. Essentially I had run out of fuel with 1/4 tank showing on the gauges. BMW denied my request to repair the vehicle under warranty, even though there is an extended warranty on the "in tank fuel pump". I guess people need to die in traffic when they run out of fuel unsuspectingly for BMW to care or issue a recall.
Related recalls (1)
Fuel system, gasoline › Delivery › Fuel pump
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i…
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015.
Frequently asked questions
Which BMW 328i years have fuel system problems?
By NHTSA complaints, the 2009 (22), 2011 (20), 2013 (20), 2014 (17) and 2007 (15) model years. Fuel System complaints make up 11% of all complaints for the 2009.
Is there a recall for BMW 328i fuel system problems?
Yes — 1 recall, including 15V-189 (fuel pump, Mar 31, 2015). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do BMW 328i fuel system problems start?
Across all years, half of the complaints with a recorded mileage happened before about 77,000 miles; 21% happened before 50,000 miles.
What part fails most often?
Owners most often name the storage › fuel gauge system (1 mentions), followed by the storage › tank assembly › filler pipe and cap (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.