The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
The risk
A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
Recall details
| NHTSA campaign | 20V-749 (20V749000) |
|---|---|
| Manufacturer number | 69BM |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Air bags › Sensor › Side impact |
| Report date | December 2, 2020 |
| Owners notified | December 23, 2020 |
| Vehicles affected | 166 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 20V-749 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 166 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.