The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Recall details
| NHTSA campaign | 21V-078 (21V078000) |
|---|---|
| Manufacturer number | 69BV |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Air bags › Frontal |
| Report date | February 17, 2021 |
| Owners notified | March 5, 2021 |
| Vehicles affected | 26,967 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 21V-078 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 26,967 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.