The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk
An overheated outlet or charging cable can increase the risk of a fire.
The fix
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Recall details
| NHTSA campaign | 23V-842 (23V842000) |
|---|---|
| Manufacturer number | 93U6/93U8 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Propulsion system › Charging › Cable/cord › Onboard |
| Report date | December 13, 2023 |
| Owners notified | March 28, 2024 |
| Vehicles affected | 93,196 |
| Initiated by | Manufacturer |
Vehicles covered
- 2021 Audi A7
- 2022 Audi A7
- 2020 Audi A8
- 2021 Audi A8
- 2019 Audi e-tron
- 2020 Audi e-tron
- 2021 Audi e-tron
- 2022 Audi e-tron
- 2023 Audi e-tron
- 2024 Audi e-tron
- 2022 Audi Q4 e-tron
- 2023 Audi Q4 e-tron
- 2024 Audi Q4 e-tron
- 2020 Audi Q5
- 2021 Audi Q5
- 2022 Audi Q5
- 2023 Audi Q5
- 2024 Audi Q5
- 2022 Audi RS E-Tron
- 2023 Audi RS E-Tron
- 2024 Audi RS E-Tron
Owner complaints about the electrical system
- 2021 Audi A7 electrical problems 2
- 2020 Audi A8 electrical problems 2
- 2021 Audi A8 electrical problems 2
- 2019 Audi e-tron electrical problems 36
- 2020 Audi e-tron electrical problems 1
- 2021 Audi e-tron electrical problems 24
- 2022 Audi e-tron electrical problems 20
- 2023 Audi e-tron electrical problems 13
- 2022 Audi Q4 e-tron electrical problems 2
- 2023 Audi Q4 e-tron electrical problems 11
- 2024 Audi Q4 e-tron electrical problems 15
- 2020 Audi Q5 electrical problems 8
Frequently asked questions
Is the recall 23V-842 repair free?
Yes. Audi dealers will fix the problem at no cost: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 93,196 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.