The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
The risk
The melted wires can increase the risk of a fire.
The fix
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Recall details
| NHTSA campaign | 17V-622 (17V622000) |
|---|---|
| Manufacturer number | 80C5/80C6 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Wiring |
| Report date | October 5, 2017 |
| Owners notified | November 27, 2017 |
| Vehicles affected | 216,913 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
- 2013 Audi A4 Allroad electrical problems 9
- 2014 Audi A4 Allroad electrical problems 3
- 2015 Audi A4 Allroad electrical problems 4
- 2016 Audi A4 Allroad electrical problems 2
- 2013 Audi A5 electrical problems 9
- 2014 Audi A5 electrical problems 6
- 2016 Audi A5 electrical problems 1
- 2013 Audi Q5 electrical problems 9
- 2014 Audi Q5 electrical problems 9
- 2015 Audi Q5 electrical problems 4
- 2016 Audi Q5 electrical problems 10
Frequently asked questions
Is the recall 17V-622 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 216,913 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.