The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
The risk
If the coolant pump overheats, it can increase the risk of a fire.
The fix
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Recall details
| NHTSA campaign | 17V-002 (17V002000) |
|---|---|
| Manufacturer number | 19M1 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Engine and engine cooling › Cooling system |
| Report date | January 3, 2017 |
| Owners notified | March 3, 2017 |
| Vehicles affected | 342,867 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the engine & cooling
- 2013 Audi A4 Allroad engine problems 15
- 2014 Audi A4 Allroad engine problems 15
- 2015 Audi A4 Allroad engine problems 9
- 2016 Audi A4 Allroad engine problems 3
- 2013 Audi A5 engine problems 15
- 2014 Audi A5 engine problems 10
- 2015 Audi A5 engine problems 1
- 2016 Audi A5 engine problems 3
- 2012 Audi A6 engine problems 15
- 2013 Audi A6 engine problems 16
- 2014 Audi A6 engine problems 6
- 2015 Audi A6 engine problems 10
Frequently asked questions
Is the recall 17V-002 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 342,867 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.