Collision Avoidance complaints by model year
Which parts fail
Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).
Mileage when the problem started
What owners report
The contact owns a 2026 Volkswagen Tiguan. The contact stated that the back-over prevention camera failed to display the image at the rear of the vehicle, and the radio was also disabled. The vehicle was taken to the dealer twice, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.
WHO WAS INVOLVED: Driver/owner of a 2026 Volkswagen Tiguan SEL-R Line Turbo WHAT HAPPENED: While reversing into a parking spot, the vehicle stopped unexpectedly with no obstruction present. Driver held the brake and shifted to Drive; the vehicle stopped again, then shifted itself into Park and engaged the electronic parking brake without driver input. Driver had to shift to Drive again to get the vehicle moving. On the next attempt, reverse and forward motion worked normally and the vehicle was parked successfully. WHEN THIS OCCURRED: July 24, 2026, approximately 3:40 PM WHERE: A parking lot with mostly empty parking; empty spaces on both sides of the target spot (there was a truck two spots over but otherwise no vehicles present), clear/unobstructed view of all parking lines, no cross-traffic, pedestrians, or objects present WHY (SUSPECTED CAUSE): Unknown. …
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function, with the Forward Collision Avoidance warning light illuminated. The failure had occurred while the contact was driving while it was raining. The vehicle was taken to the dealer, where it was diagnosed with a Forward Collision Avoidance module failure; Part Number: J769. The contact was informed that the module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The dealer was made aware of the failure. The contact was advised to clean off the Forward Collision Avoidance sensor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure with the vehicle. …
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving approximately 20-25 MPH, the transmission unexpectedly shifted into park(P) and the engine shut off. Additionally, the vehicle experienced phantom braking while reversing. The vehicle was restarted and taken to the dealer, but the failure could not be duplicated. The failure reoccurred, nearly causing another vehicle to rear-end the vehicle. The vehicle was towed back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure, and the contact requested buyback. The failure mileage was approximately 9,910.
Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: November 29, 2024 December 2, 2024 December 16, 2024 December 23, 2024 January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in January. Despite repeated repair attempts, the issues were not resolved. Due to the excessive time out of service and repeated unsuccessful repairs, I submitted a request for Volkswagen to repurchase the vehicle. This request was denied. The vehicle was returned to me on February 1, 2025. On February 9, 2025, while parked in my driveway and not in operation, the vehicle caught fire. I was later informed that the fire originated in the dashboard and was electrical in nature. …
The contact owns a 2024 Volkswagen Tiguan. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact almost struck a pedestrian in a wheelchair due to the failure. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.
While driving south bound on i95 express lane, the vehicle in front of me stopped abruptly. I attempted to break but was unable to do so. Also the emergency breaks/front vehicle collision warning did not activate. In order to avoid a head on collision, I swerved to the right and my front left side made impact to the other vehicle on their right back side. This impact cause my vehicle to spin out of the express lane and into the regular traffic 180 degrees causing me to be facing incoming traffic. The air bags did not deploy- the state trooper, fire safety, and tow truck representative all commented that it should have. After the incident FDOT had to tow my vehicle to the shoulder prior to being towed away. During this time I was not able to turn the engine off- it remained on and was towed with the engine still running. …
March 26, 2025 - Backup Camera & Sensor Failure: While reversing my Tiguan in a parking lot on a rainy day, both the rearview camera and parking sensors failed simultaneously. The screen did not display the rear view, and the sensors did not activate. Although I checked my mirrors, the low-lying wall on the left was not visible, resulting in damage to the left side of the vehicle. July 9, 2025 - Dealership Inspection: The vehicle was inspected at Volkswagen Bayside Service, where I was told no issues were found and that the camera and sensors were functioning properly. This assessment was conducted in controlled, non-real-world conditions, which I do not believe accurately replicate the environment in which the failure occurred. …
Related recalls (4)
Back over prevention › Software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298.
Back over prevention › Software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second…
Back over prevention › Sensing system › Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298.
Back over prevention › Sensing system › Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298.
Frequently asked questions
Which Volkswagen Tiguan years have collision avoidance problems?
By NHTSA complaints, the 2022 (71), 2019 (29), 2020 (19), 2018 (18) and 2024 (18) model years. Collision Avoidance complaints make up 26% of all complaints for the 2022.
Is there a recall for Volkswagen Tiguan collision avoidance problems?
Yes — 4 recalls, including 26V-321 (software, May 20, 2026); 25V-082 (software, Feb 12, 2025); 22V-514 (camera, Jul 20, 2022). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Volkswagen Tiguan collision avoidance problems start?
Across all years, half of the complaints with a recorded mileage happened before about 12,000 miles; 95% happened before 50,000 miles.
What part fails most often?
Owners most often name the automatic emergency braking (78 mentions), followed by the warnings (65).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.