2011 Toyota Sienna Airbag Problems

Which parts fail

• Sensor › Occupant classification
  1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  719%
• 25k–50k
  719%
• 50k–75k
  719%
• 75k–100k
  514%
• 100k–150k
  925%
• 150k+
  13%

Owner reports

Selected complaints filed with NHTSA by 2011 Toyota Sienna owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to open the front driver's side door in icy and snowy weather, the door made an abnormal cracking sound and failed to open. The contact stated that the passenger's side door made an abnormal cracking sound but opened as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 9,999.

Tl* Takata recall. The contact owns a 2011 Toyota Sienna. While driving approximately 30 MPH, another vehicle crashed into the passenger side door of the contact's vehicle. The air bags failed to deploy. As a result, the contact sustained a broken left wrist and hand injuries that required medical attention. The front passenger sustained lower back, neck, right shoulder, and right arm injuries that required medical attention. The rear passenger sustained neck and back injuries that required medical attention. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was taken to an insurance lot. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. …

Tl* the contact owns a 2011 Toyota Sienna. While at a stop sign, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic (wilbank's body shop located at 263 willingham ave, baldwin, ga 30511; [phone]). The contact sustained a head injury that did not require medical attention. The contact received notification of NHTSA campaign numbers: 16V340000 and 11V560000 (air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at [phone] and stated that the VIN was not included in the recall. The manufacturer was made aware of the failure and provided case number: 1707060766. The failure mileage was approximately 80,000.

Tl* the contact owns a 2011 Toyota Sienna. While driving between 30-35 MPH, the contact's vehicle was struck by another vehicle on the passenger side. The air bags failed to deploy. The contact and her fourteen year old daughter were injured as a result of the crash. The contact was driving and her daughter was seated on the passenger side. The occupants were injured and the fourteen year old passenger was taken to the hospital. A police report was filed. The vehicle was not diagnosed. The contact stated that she recently had the air bags repaired per NHTSA campaign number: 16V340000 (air bags). The autonation Toyota cerritos dealer (18700 studebaker rd, cerritos, ca) was notified of the failure and were currently repairing the vehicle. The manufacturer was not notified. The approximate failure mileage was 97,000.

On June 15, 2016 around 4:30 my wife was driving Toyota seina ltd van which is equipped with side curtain airbag another vehicle hit her van on passenger side front wheel from side while changing lanes this resulted tipping of van , seinna van was tipped on side and was drag on road over 100 feet before it stopped . Windows and front glass shattered while sliding there is extensive damage on car on passenger side and driver side as well as in front near passenger side none of the airbags were inflated despite significant impact

Tl* the contact owns a 2011 Toyota Sienna. The contact stated that the vehicle unintentionally accelerated as the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into a building. The air bags failed to deploy. A police report was filed. The driver sustained neck and leg injuries however, it was unknown if medical attention was required. The vehicle was towed to an independent mechanic to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Tl* the contact owns a 2011 Toyota Sienna. When the accelerator pedal was depressed, it became stuck. The brake pedal was depressed, but failed to operate. As a result, the vehicle crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,296.

Takata recall. I received notice in late July 2016 about the Takata airbag recall for my vehicle. Due to travel, it was a few weeks before I could take it in to the dealer. I was offered a Toyota camry as a replacement vehicle, but I requested from Toyota USA, and received, authorization to rent a minivan through enterprise. I picked up that vehicle mid August 2016. In November 2016 I received notice that my van also had a sliding door recall. I initially stored my vehicle at the dealership, but was told to move it to my home in late December 2016. It is now late June 2017 and I have heard nothing about either of these recalls. The safercars.gov website says there is no remedy available for either recall yet. Almost 11 months I have been waiting on the airbag recall, and 7 months on the sliding door recall. This is an unacceptable waiting time. …

I was traveling in an area surrounded by construction barrels trying to navigate my turn. The person in front of me stopped suddenly, and I hit him in the rear. The vehicle sustained almost $9000 worth of damage, however was not totaled. The airbag did not deploy. We asked Toyota for an explanation, and they finally sent a third party to investigate. We were sent the download of the crash data recorder, but no explanation of what it meant, and Toyota determined that the airbag was not faulty, even though the crash data recorder shows I hit someone front-to-rear traveling 38 miles per hour. After waiting 3 months on Toyota, we finally gave up and are having the vehicle repaired. I have a chronic neck condition which was not caused by the accident but was greatly aggravated and made more painful from the accident. …

"Takata recall" NHTSA reference id 16V340 the Sienna VIN ([redacted]) is actually in switzerland. I've been told by the workshop standard procedure is that Toyota USA has to direct Toyota switzerland to do this repair. Many siennas in the country have been updated this way. Til today , I have not received any notification to proceed and bring my Sienna to the swiss dealership for this purpose. In addition, the two other recalls; >safety recall g04 - remedy notice certain 2011 - 2016 model year Sienna vehicles power sliding door_nhtsa reference id16v858 and, >safety (non-compliance) recall b0n - customer notification phase 2011 and certain early 2012 my Sienna vehicles - tire and loading info placard and owner's manual update sent to owners. Assist customer if requested.NHTSA reference id 11V560, are pending. …

Related recalls

NHTSA investigations

Airbag complaints in other Sienna years