Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2025 Toyota Sienna Hybrid owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to adjust the position of the second-row seat forward or backwards, there was a lot of resistance, requiring an excessive amount of force to move the seat. Occasionally, the contact had to physically push the seat with their feet. The dealer was contacted and informed that the part to do the recall repair was not yet available. The vehicle remained with the dealer, awaiting parts for the recall repair. The manufacturer was made aware of the issue; however, the manufacturer failed to follow up on with the contact. The failure mileage was approximately 18,000.
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that the trunk failed to open using the fob key remote control or the interior trunk button. The contact needed to pull on the trunk door to open the trunk. The vehicle was taken to the dealer, who informed the contact that an unknown part needed to be replaced, but the part was not available. The contact was also informed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
The contact owns a 2025 Toyota Sienna. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud rattling sound coming from the rear of the vehicle. The rattling sound was coming from the second-row seat, and the seat was noticeably loose. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 6,542.
The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that while attempting to carry seven people inside the vehicle, the contact was unable to carry all the passengers because the middle row seats were improperly welded. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,600.
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the driver's and passenger's side second-row seats were vibrating abnormally while driving. The vehicle was not repaired. The failure mileage was 200.
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,900.
Vehicle: 2025 Toyota Sienna Issue Type: Safety Recall / Inadequate Manufacturer Remedy Location: California Complaint: Toyota has issued a safety recall for my 2025 Toyota Sienna due to improperly welded second-row seat rails. Toyota and the dealership have instructed us not to use the second-row seats because of potential safety risks in a crash. At this time, Toyota has no remediation or repair timeline, making the vehicle unsafe and unusable for its intended purpose as a family minivan. Toyota is offering a rental reimbursement cap of $42 per day, which in California only covers a compact or small sedan. This does not provide a comparable or safe alternative vehicle for a family that requires second-row seating. As a result, we are unable to safely transport our family while Toyota delays a repair. …
I am writing to formally document Toyota's failure to provide a reasonable and lawful solution following the safety recall and was advised by my attorney that Toyota does not yet have a remedy available. Despite this, Toyota has offered only a $42/day reimbursement for a compact rental vehicle, which is wholly inadequate and functionally useless for my family. Toyota is effectively forcing us to choose between: Operating an unsafe vehicle with my children and unborn child Paying hundreds to thousands of dollars out of pocket for appropriate transportation This is not a reasonable or lawful position. I also want to make clear that I am currently pregnant and due in April. …
My vehicle is subject to a safety recall issued on October 7 for improperly welded second-row seat rails. Toyota has stated that if these seats are occupied during certain high-speed collisions, they may lose structural integrity, increasing the risk of injury. Because these seats are required to safely transport my young children, the recall renders the vehicle unsafe and unusable for its intended purpose. It has now been over three months since the recall was issued, and Toyota has not provided a remedy. The dealership has no information regarding when repairs will be available, and our vehicle is currently being held at the dealership. Toyota has provided a rental vehicle; however, this does not resolve the issue. The rental is not the same vehicle we purchased, does not meet our family's needs, and requires frequent renewals, creating an ongoing burden. …
We purchased a 2025 Toyota Sienna Woodland Edition in July 2025. On October 7, 2025 we were notified that vehicle is subject to a safety recall [NHSTA Recall No. 25V-668, Toyota Recall No. 25TA12 (Interim Notice 25TB12)] due to improperly welded seat rails. The recall states: "The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, the dealer will replace the second-row seat rails with rails that have proper welding, free of charge. …
Related recalls
Seats › Mid/rear assembly
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Sienna Hybrid vehicles. The second-row seat rails may be welded improperly.
Remedy: Dealers will replace the second-row seat rails, free of charge. Owner letters were mailed May 15, 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331.
Seats › Mid/rear assembly › Recliner
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331.
Seat complaints in other Sienna Hybrid years
Frequently asked questions
How common are seat problems on the 2025 Toyota Sienna Hybrid?
NHTSA has 212 complaints about the seats of the 2025 Toyota Sienna Hybrid, 79% of the model year's 267 complaints.
Is there a recall for 2025 Toyota Sienna Hybrid seat problems?
Yes — NHTSA recall 25V-668 (mid/rear assembly, Oct 7, 2025); NHTSA recall 25V-086 (recliner, Feb 13, 2025). Recall repairs are free at authorized dealers.
At what mileage do 2025 Toyota Sienna Hybrid seat problems start?
Half of the complaints with a recorded mileage happened before about 9,000 miles, and 100% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.