Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2018 Toyota C-HR owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2018 Toyota C-HR. The contact stated that while driving over a bumpy road surface, the message "See Dealer" was displayed. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 17V717000 (Parking Brake). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that recall repairs were a one-time, free-of-charge service, and any additional related failures would be repaired at the owner's expense. The failure mileage was approximately 80,000.
The contact owns a 2018 Toyota C-HR. The contact stated that while driving at an undisclosed speed, the message "EPB and traction control fault detected" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V717000 (Parking Brake), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 54,000.
The electric parking brake system on my vehicle has malfunctioned and is stuck in the engaged position, preventing my rear brake pads and rotors from being changed. The component is still in my possession and available for inspection upon request. Safety Risk: This issue directly impacts vehicle safety, as I am unable to service or replace the rear brakes, which are a critical safety component. Additionally, the malfunction may cause the brake to engage or fail to disengage unexpectedly, creating a risk while driving or parking. Confirmed by a Professional: Yes, the problem has been confirmed by an independent service center, which attempted to service the brakes but could not proceed due to the failure of the electric parking brake actuator/module. …
The electronic parking brake isn't operating properly, causing the parking brake to not disengage after it's applied and as it stays engaged onto the brakes, its wearing out the brake pads and it eventually started to wear out causing loud screeching noise due to contact between rotors and brake pads metal. i swapped out the rotors and the brake pads twice already and its not stopping atall. i believe its something to do with emergency braking system where it sometimes does affect the functionality of the brakes and caliper and could cause a fatal incident if not addressed.
The vehicle experienced an "EPB Malfunction" resulting in the vehicle becoming unresponsive during use due to the electronic brakes failing to disengage or engage. There were no warning lamps or messages prior to the failure. The vehicle is currently under inspection by the manufacturer.
Unknown, all started 3 month ago car wasnt turning on, mechanic said was the battery, battery installed but kept reading same malfunctions, ebs , collision malfunction, steering wheel, speeding problems, Autozone has checked engine light on no specifics on warning lights.
EPB Malfunction visit dealer lit up on dash. Dealer does not have this as a recall for my vehicle, but there is a recall for certain 2018 CHRs. If I have this issue, just like other CHR owners, my vehicle should be included in the recall as well.
Tl* the contact owns a 2018 Toyota c-HR. The contact stated the vehicle was serviced under NHTSA campaign number: 17V717000 (parking brake) three times, however the failure recurred. The contact stated that while the vehicle was in a stand still in park, the vehicle reversed on it's own causing the vehicle to hit the contact. The contact stated that no air bags deployed. The contact stated no warning light was illuminated. A police was report was filed. The contact did sustain left leg and right foot injuries medical attention was required. The vehicle had not been diagnosed or repaired as of yet. The contact stated a local dealer was not contacted. The manufacturer was made aware of the failure, filed a case, and stated they will take the vehicle to a dealer for investigation. The failure mileage was approximately 28,280.
Takata recall there was a recall on the vehicle and we have called our dealership to ask to schedule a date where we can take in the car to have the problem fixed. We have called the dealership 3 times now and every single time, we were told that the repair would not yet be checked at. We have even contacted their headquarters once and were sent to voicemail. Toyota has done a terrible job at addressing this problem and we are extremely angered by their incompetent work and disregard of consumers (especially after the purchase of the vehicle). The place where we have called 3 times is [phone] and one of the people who answered the call would be lenette.
Tl* the contact owns a 2018 Toyota c-HR. While the vehicle was being inspected by an independent mechanic, the contact was informed that the electronic parking brake needed to be replaced. The vehicle was repaired; however, the electronic parking brake warning indicator illuminated after the repair. The vehicle was taken to ron tonkin Toyota (located at 750 se 122nd ave, portland, or 97233, [phone]), but was not diagnosed or repaired. The contact associated the failure with NHTSA campaign number: 17V717000 (parking brake). The manufacturer was not notified. The failure mileage was 82,607.
Related recalls
Parking brake
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied.
Remedy: Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331.
Brake complaints in other C-HR years
Frequently asked questions
How common are brake problems on the 2018 Toyota C-HR?
NHTSA has 25 complaints about the brakes of the 2018 Toyota C-HR, 8% of the model year's 326 complaints.
Is there a recall for 2018 Toyota C-HR brake problems?
Yes — NHTSA recall 17V-717 (parking brake, Nov 15, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2018 Toyota C-HR brake problems start?
Half of the complaints with a recorded mileage happened before about 27,000 miles, and 36% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 1 injury to brakes problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.