Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Subaru Legacy owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.
UNKNOWN. A very small pebble flew up from the road onto the lower passenger's side windshield, creating a small chip, approximately 2 mm, in the glass. Within 10 minutes, the glass started to hairline crack leftward by about 4 inches. I parked the car and checked a few hours later, and the crack was deeper and over a foot in length. It continued to grow with the car was parked, and was about 18 inches when I left work several hours later. I marked the end point of the crack on the inside glass when I arrived home to see if the crack would stabilize in size. The car was parked overnight and the crack has continued to grow in length and appears deeper this morning. What should have been a small chip, that would have been easy to repair, has become a major crack in the glass, one that continues to grow and is obscuring visibility as a result. …
On 3/1/24, I had my original windshield replaced with Subaru dealership due to a crack. I paid out of pocket. On 4/21/24, the windshield cracked again for no reason. I don't recall anything hitting it. I took it to the Subaru dealership on 4/22/24, and they took no responsibility even though it was still under warranty. They claimed it was due to something hitting the windshield, but they did replace it for free because we were "loyal customers". On 4/30/24, it developed a substantial crack again. I remember some small pebble hitting the windshield but not hard enough to cause it to crack. I was DONE with Subaru so I took it to Safelite to get it replaced on 5/10/24. Again paying out of pocket. This is my third windshield replacement in less than two months. I feel that the Subaru brand windshield is defective. It cracks easily for no reason. …
While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.
We had to replace the car's original windshield due to a stone hitting it on the highway- just bad luck and something that happens from time to time. Since then, we've had TWO replacement windshields spontaneously crack without any impacts in the span of 3 weeks. Subaru has a major problem. These windshields are not supposed to be disposable, and no one has time or money enough to replace windshields on a weekly basis. There is clearly a defect in the windshields, their mounting, or something that needs to be corrected. This represents a major safety issue for drivers.
The windshield has chipped and cracked excessively with no cause. I have a low mileage vehicle that has now experienced 4 separate incidents where the windshield chipped and/or cracked with very little impact. On one occasion, the car was stopped completely but suddenly the windshield popped and cracked directly in front of the driver. I am afraid to drive the car for fear that the windshield is a danger to me and my passengers.
driver side mirror can not be adjusted to effectively see visually car in blind spot; fortunately car saw me changing lane when it was just off rear driverside fender; did not seen in mirror or in window; 70 years used visual; blind spot light inconsistent; visual is
The windshield of my vehicle randomly cracked from the driver's side at the base of the windshield to about halfway across. Nothing hit the windshield whatsoever. I just heard a low sounding pop and discovered the crack.
On two separate occasions I was startled by a loud pop kind of noise coming from the windshield area while driving. Absolutely nothing was around to cause this either time and nothing whatsoever has hit the windshield since I've owned this car. I am the sole driver. On both occasions, I was driving down a straight road going 50mph on my way to work (a 10 minute commute). The morning after the second occurrence, I got into my car to find a crack on the lower passenger side of my windshield about 2/3s of the way down and starting from the outer edge. There had been no crack or any hint that something would happen when I left my car the day before. How does a crack just appear overnight with absolutely nothing to cause it? I have never in my life had this happen. The car was absolutely stationary, no nearby trees or anything that could cause any impact. …
I own a 2019 Subaru Legacy. I am very shocked that I have experienced three major windshield cracks within only 18 months of purchasing the vehicle. The first one was only 5 months after I bought the car (02/07/20), the 2nd time was 7 months later (9/17/20), and the 3rd time was on May 1st, 2021. The cracks came out of nowhere; once while driving on a light traffic street, once while on the highway, and once while the car was parked. Replacing the windshield for the Subaru is very expensive! The company refuses to cover the cost. I had to pay $500 deductible, while my insurance paid over $300+. I have driven different types of cars for more than 40 years, such as hondas, chevys, volvos, and fords, and not one of those vehicles ever had a windshield crack. …
Window & Wiper complaints in other Legacy years
Frequently asked questions
How common are window & wiper problems on the 2019 Subaru Legacy?
NHTSA has 51 complaints about the windows, wipers & sunroof of the 2019 Subaru Legacy, 41% of the model year's 123 complaints. The component named most often is windshield (1 mentions).
Is there a recall for 2019 Subaru Legacy window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2019 Subaru Legacy, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2019 Subaru Legacy window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 7,000 miles, and 76% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.