2009 Saturn Aura Steering Problems

Which parts fail

• Column
  2
• Electric power assist system
  2
• Rack and pinion
  1

Components named in complaints (power steering, steering column, rack and pinion).

Mileage when the problem started

• Under 25k
  95%
• 25k–50k
  85%
• 50k–75k
  159%
• 75k–100k
  2615%
• 100k–150k
  7241%
• 150k+
  4626%

Owner reports

Selected complaints filed with NHTSA by 2009 Saturn Aura owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2009 Saturn Aura. The contact stated driving 55 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact turned off and inspected the vehicle and noticed that the power steering was electric. The contact's brother turned off, restarted the vehicle, and shook the steering wheel several times until the steering wheel became operable. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic determined that the electric power steering assist system had failed, and the failure was related to NHTSA Campaign Number: 14V153000 (Steering). The vehicle was not repaired. …

The contact's partner owns a 2009 Saturn Aura. The contact's partner noticed that the brake lights randomly would illuminate. The contact stated that the failure occurred at various speeds and related the failure to NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control). Additionally, when the contact's partner was coming to stop while driving, the power steering failed. The contact related the failure to NHTSA Campaign Number: 14V153000 (Steering). The failure of the power steering occurred once. The failure of the brake lights was a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 230,000.

The contact owns a 2009 Saturn Aura. The contact stated that while her mother was turning into a gas station, the steering wheel lost power steering inadvertently. The steering warning light illuminated. The contact stated that upon turning off and restarting the vehicle, the steering wheel regained power steering. The contact's mother attempted to purchase a power steering fluid but became aware that the vehicle power steering was electrical. The contact stated that the steering wheel was making abnormal whining sounds and was jerking while driving. The contact contacted an independent mechanic who informed her that the failure was related to an unknown steering recall. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,149.

The contact owns a 2009 Saturn Aura. The contact stated that while driving at speeds of 20 MPH or slower, the power steering function failed to operate as intended. The contact stated that the loss of power steering warning light was illuminated. The contact pulled over to the side of the road and turned off and then restarted the vehicle to regain power steering functionality. The contact found information on NHTSA Campaign Number: 14V153000 (Steering). The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

The contact owns a 2009 Saturn Aura. The contact stated while driving 40 MPH and attempting to make a turn, the steering seized. The power steering warning light was illuminated. The message "Service ESC" was displayed. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, and the power steering became functional; however, the failure recurred while driving back to the residence. The dealer was notified of the failure and informed the contact that the next available appointment was in 3 weeks. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.

The contact owns a 2009 Saturn Aura. The contact stated while driving at an undisclosed speed the vehicle stalled without warning. Additionally, while driving and making either right or left turns, the vehicle pulled in the opposite direction. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The Bureau of Automotive Repair was contacted and the contact was notified of NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control) and 14V153000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 133,000.

The contact owns a 2009 Saturn Aura. The contact stated that while coming to a stoplight, the transmission failed to shift properly, and the vehicle jerked. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

The contact owns a 2009 Saturn Aura. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while driving 50-55 MPH, the transmission jolted. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Numbers: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control), 14V153000 (Steering), 12V460000 (Power Train), and 09V073000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds and making left or right turns on several occasions, the vehicle lost power steering functionality. The contact stated that the steering wheel became firm and required added effort to turn the steering wheel while driving. The contact stated that simultaneously, the EPS warning light was illuminated. The vehicle was turned off and restarted each time, but the failure reoccurred a short time later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the electronic power steering failed, causing the steering wheel to become difficult to turn in either direction. After immediately turning the vehicle off and restarting, the power steering failure was corrected and operated as designed. The contact stated that the failure was intermittent. The vehicle was taken the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 85,000.

Related recalls

Steering complaints in other Aura years