Most common 2021 Jeep Grand Cherokee L problems
Share of the 91 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Jeep Grand Cherokee L complaints by model year
2021 Jeep Grand Cherokee L recalls (4)
Suspension › Rear › Springs › Coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026.
Suspension › Rear › Springs › Coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026.
Equipment › Electrical › Infotainment › Video (touch)screen/monitor/unit
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying.
Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403.
Air bags › Side/window
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2021 Jeep Grand Cherokee L:
Recall 23V-413 Post Remedy Failures
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022-2023 Jeep Grand Cherokee and2021-2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production.
What 2021 Jeep Grand Cherokee L owners say
Electrical system all 28 →
I just discovered my IPC module is faulty and has been faulty. My vehicle has been putting itself into park while driving multiple times now in the little over 2 years I've had it. Along with many other electrical issues (power steering going out) engine not cutting off after putting it I to park and cutting the jeep off. Dash going out. Biggest issue is my vehicle causing me near miss traffic accidents. The dealership it was purchased from, certified. Hid service history reports at the sale. Also returned this vehicle multiple times without acknowledging the issue or even telling me they didn't repair the issue. Last time it was picked up from Matt Bowers Jeep in Baton Rouge within 30 mins the issue was happening and more (rpms shooting up and Jeep taking off without giving it gas). I went public and another dealership reached out to help me. …
I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to the modules currently under Safety Recall 36B (NHTSA 24V-199) and Equipment Recall 15B (NHTSA 24E-025). The manufacturer has admitted that these modules possess an internal weld defect that prevents the driver's side airbag from deploying in the event of a crash. Despite the clear safety risk and the fact that this model year/body style (WL) is the primary population for this defect, the manufacturer (Stellantis/Jeep) refuses to cover the repair, stating my specific VIN is not "flagged" in their internal database. …
Driver assistance all 22 →
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive shaft was replaced, but additional repairs were needed. The vehicle was not repaired. The manufacturer was notified of the failure, but the case was closed, and the contact was referred to the dealer for assistance. The failure mileage was approximately 93,000.
The contact owns a 2021 Jeep Grand Cherokee L. The vehicle was included in NHTSA Campaign Number: 24V436000 (Back Over Prevention); and was taken to the dealer to update the radio software. The contact stated that after the recall repair was performed, the Forward Collision Avoidance activation button was no longer displayed on the infotainment center. The Forward Collision Avoidance Off warning light was illuminated on the instrument panel. The contact informed the dealer, who was unable to determine the cause of the failure. The dealer advised the contact to wait for a day; however, the failure persisted after the system reset. The manufacturer was not informed of the failure. The failure mileage was 18,000.
Steering
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was included in NHTSA Campaign Number: 24V132000 (Suspension, Steering); which the contact related to the failure. The dealer determined that the lower control arms, the shocks, the axle shaft boots, and the sway bar end link needed to be replaced. The dealer informed the contact that the collateral damage repair could not be covered under the recall. …
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.
2021 Jeep Grand Cherokee L engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.6L 6-cyl | 8-speed automatic | RWD | 19 / 26 / 21 |
| 3.6L 6-cyl | 8-speed automatic | AWD | 18 / 25 / 21 |
| 5.7L 8-cyl | 8-speed automatic | AWD | 14 / 22 / 17 |
EPA ratings. Class: SUV.
Frequently asked questions
Is the 2021 Jeep Grand Cherokee L a good car?
There isn't enough complaint history for the Grand Cherokee L to compare model years reliably. So far owners have filed 91 complaints with NHTSA.
What is the most common problem with the 2021 Jeep Grand Cherokee L?
The electrical system — 28 complaints, 31% of all complaints for this model year. Next are the driver assistance (22) and steering (18).
How many recalls does the 2021 Jeep Grand Cherokee L have?
There are 4 recalls for the 2021 Jeep Grand Cherokee L, the most recent from September 1, 2026 (coil springs). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Jeep Grand Cherokee L?
Years to avoid or approach with caution: 2024, 2025 and 2023. See the full Jeep Grand Cherokee L years comparison.
At what mileage do 2021 Jeep Grand Cherokee L problems happen?
The median mileage reported in complaints is about 70,000 miles; 17% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.