The problem
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Recall details
| NHTSA campaign | 24V-330 (24V330000) |
|---|---|
| Manufacturer number | 24S33 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Automatic transmission › Control module (TCM/PCM/tecm) |
| Report date | May 10, 2024 |
| Owners notified | May 22, 2024 |
| Vehicles affected | 9,312 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the transmission & drivetrain
- 2020 Ford Escape transmission problems 243
- 2021 Ford Escape transmission problems 45
- 2022 Ford Escape transmission problems 32
- 2022 Ford Maverick transmission problems 40
- 2023 Ford Maverick transmission problems 19
- 2024 Ford Maverick transmission problems 18
- 2021 Lincoln Corsair transmission problems 5
- 2022 Lincoln Corsair transmission problems 4
Frequently asked questions
Is the recall 24V-330 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9,312 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.