The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
The risk
An overheated ground cable increases the risk of a fire.
The fix
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
Recall details
| NHTSA campaign | 24V-100 (24V100000) |
|---|---|
| Manufacturer number | 2024MMNNNN |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Wiring |
| Report date | February 9, 2024 |
| Owners notified | March 22, 2024 |
| Vehicles affected | 12,191 |
| Initiated by | Manufacturer |
Vehicles covered
- 2021 Mercedes-Benz AMG CLS53
- 2021 Mercedes-Benz AMG E53
- 2022 Mercedes-Benz AMG E53
- 2023 Mercedes-Benz AMG E53
- 2021 Mercedes-Benz AMG GT43
- 2022 Mercedes-Benz AMG GT43
- 2023 Mercedes-Benz AMG GT43
- 2021 Mercedes-Benz AMG GT53
- 2022 Mercedes-Benz AMG GT53
- 2023 Mercedes-Benz AMG GT53
- 2021 Mercedes-Benz CLS450
- 2022 Mercedes-Benz CLS450
- 2023 Mercedes-Benz CLS450
- 2021 Mercedes-Benz E450
- 2022 Mercedes-Benz E450
- 2023 Mercedes-Benz E450
Owner complaints about the electrical system
- 2021 Mercedes-Benz AMG CLS53 electrical problems 1
- 2021 Mercedes-Benz AMG E53 electrical problems 1
- 2022 Mercedes-Benz AMG GT43 electrical problems 1
- 2023 Mercedes-Benz AMG GT43 electrical problems 1
- 2021 Mercedes-Benz AMG GT53 electrical problems 1
- 2022 Mercedes-Benz CLS450 electrical problems 1
- 2021 Mercedes-Benz E450 electrical problems 3
- 2022 Mercedes-Benz E450 electrical problems 4
- 2023 Mercedes-Benz E450 electrical problems 3
Frequently asked questions
Is the recall 24V-100 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 12,191 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.