2020 Audi e-tron Problems & Complaints

Few complaints

Owners have filed 1 complaint about the 2020 Audi e-tron with the National Highway Traffic Safety Administration. That is a low number of complaints for a car on sale this long. The most reported problem area is the electrical system (1 complaint). 4 recalls cover this model year.

1complaints
4recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Audi e-tron problems

  • Electrical system
    1100%
  • Body & structure
    1100%

Share of the 1 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Audi e-tron complaints by model year

20192020202120222023202420258213639191
Owner complaints per model year, Audi e-tron. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best e-tron years: 2024, 2025, 2023. Years to avoid: 2021. Compare all years →

2020 Audi e-tron recalls (4)

Back over prevention › Sensing system › Camera

NHTSA recall 25V-900 · Dec 19, 2025 · 356,894 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV.

Electrical system › Propulsion system › Traction battery thermal › Management › Software

NHTSA recall 23V-867 · Dec 20, 2023 · 26,866 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025.

Electrical system › Propulsion system › Charging › Cable/cord › Onboard

NHTSA recall 23V-842 · Dec 13, 2023 · 93,196 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.

Service brakes, hydraulic

NHTSA recall 21V-569 · Jul 26, 2021 · 498 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Remedy: Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Audi e-tron:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

2020 Audi e-tron engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedAWD76 / 78 / 77 MPGe218 mi

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2020 Audi e-tron a good car?

That is a low number of complaints for a car on sale this long. So far owners have filed 1 complaint with NHTSA.

What is the most common problem with the 2020 Audi e-tron?

The electrical system — 1 complaint, 100% of all complaints for this model year. Next is the body & structure (1).

How many recalls does the 2020 Audi e-tron have?

There are 4 recalls for the 2020 Audi e-tron, the most recent from December 19, 2025 (camera). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Audi e-tron?

The best years by complaints, compared at the same age, are 2024, 2025 and 2023. Years to avoid or approach with caution: 2021. See the full Audi e-tron years comparison.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.