The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
The fix
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Recall details
| NHTSA campaign | 23V-577 (23V577000) |
|---|---|
| Manufacturer number | 56A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Back over prevention › Display function |
| Report date | August 14, 2023 |
| Owners notified | August 31, 2023 |
| Vehicles affected | 162,713 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2021 Jeep Grand Cherokee collision avoidance problems 54
- 2022 Jeep Grand Cherokee collision avoidance problems 57
- 2023 Jeep Grand Cherokee collision avoidance problems 57
- 2022 Jeep Grand Wagoneer collision avoidance problems 10
- 2023 Jeep Grand Wagoneer collision avoidance problems 14
- 2024 Jeep Grand Wagoneer collision avoidance problems 5
- 2022 Jeep Wagoneer collision avoidance problems 36
- 2023 Jeep Wagoneer collision avoidance problems 8
- 2024 Jeep Wagoneer collision avoidance problems 8
Frequently asked questions
Is the recall 23V-577 repair free?
Yes. Jeep dealers will fix the problem at no cost: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 162,713 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.