The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Recall details
| NHTSA campaign | 23V-444 (23V444000) |
|---|---|
| Manufacturer number | 4790205 |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Fuel system, gasoline › Delivery › Fuel pump |
| Report date | June 26, 2023 |
| Owners notified | November 1, 2023 |
| Vehicles affected | 20,500 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 23V-444 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 20,500 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.