Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 30-35 MPH, the check engine warning light illuminated. The contact stated that the failure recurred while driving. Additionally, the vehicle lunged forward but failed to respond upon depressing the accelerator pedal. The contact was able to pull to the side of the road. The vehicle was towed to the local Pep Boys, where the ignition coils #3 and #4 were replaced; however, the failure persisted. The vehicle was taken to an independent mechanic, where ignition coil #4 was replaced; however, the failure persisted. The independent mechanic replaced spark plugs #1, #2 and #3. The number four spark plug was stuck and was not removed. The vehicle was taken to the dealer, where it was diagnosed and determined that the cylinder head needed to be replaced. …
The contact owns 2019 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to start. No warning light was illuminated. The vehicle was not drivable. The contact stated that a Mobile Ford representative was contacted and arrived at the residence to inspect the vehicle. The dealer suggested that the battery needed to be replaced. The battery was replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the red triangle Master Warning Light was illuminated on the instrument panel while attempting to start the vehicle. The contact was notified that the VIN was included in the NHTSA Campaign Numbers: 23V440000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 7,800. The VIN was not available.
The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the rear-view camera activated while in drive, and later failed to turn off after reversing. The contact also stated that the instrument panel and infotainment system acted erratically, turning off, not reacting to function buttons, and freezing. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 19,000.
The contact owns a 2019 Ford Fusion. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that on several occasions the vehicle failed to start. The vehicle was taken to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,084.
The contact owns a 2019 Ford Fusion. The contact stated that on several occasions while driving or stationary, the trunk would independently open without warning. The contact reached out to a dealer and made an appointment to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 36,000.
The electrical system constantly discharges the battery. If the car is not started at least every three days, the battery discharges and must be taken to Ford to have the battery replaced. Ford customer service and the dealer know about this and have taken the position that as a customer I must go start the car because Ford cannot fix the problem, Unknown why they cannot fix it. To start the car every three days is very difficult for me because I am disabled and must climb stairs and walk to the street to manually start the car. Ford suggested using the remote start feature of furnished with the car by Ford. The remote start works but it is limited to remote starting the car two times and then you must go to the car and manually start the car. If I am unable to get to the car in time to start it, the battery goes dead and I cannot use my car in case of an emergency. …
This has happened multiple times now. Always happens at high speeds (greater than 45 mph). I will be driving on a highway when I unexpectedly lose the ability to accelerate. First noticed in correlation with the collision detection feature showing on the display as NOT FUNCTIONING. That does not happen anymore, but I still lose the ability to accelerate periodically. Once I can safely remove myself from the flow of traffic and stop/restart my car the issue is resolved. Makes me believe this is electrical/computer origin. The vehicle was taken to the dealership twice where they claim "cannot duplicate" but are willing to replace any item that I will pay for out of pocket. The dealership does not want to honor my extended warranty. The vehicle was purchased new in 2019. …
I have a 2019 Ford Fusion hybrid titanium, and it is exhibiting issues of a recall that Ford has issued for my year making model. But not specifically for my Vin. The recall is for the A.P.I.M. module and is a software glitch that although leave the infotainment system with a black or blank screen or right after using the backup camera, the backup camera will stay on the screen for some time and it states on the recall that it is a safety concern due to being a distraction for the driver on top of that, it will not remember any device I pair to it via Bluetooth, it will not remember navigation presets or any destinations I previously routed to with the navigation system. Every time I turn my car on for some reason it starts the navigation system with the route to my parents address. Also sometimes the screen will be unresponsive and unusable untill next ignition cycle. …
Going approximately 55 Miles an hour on the freeway and my car starts profusely shaking. I pulled to the side of the highway tow truck comes up behind me. Ann, my cylinder 4 was noted to be misfiring. I had it towed to Midas and that is where it was determined that engine coolant leaked into my cylinders and now being told that my car requires a new engine!! Mind you i have already paid 5K to replace the timing chain because apparently my car skipped timing due to oil pan leak. Both of these issues are posted on TSB BULLETINS ON THE FORD WEBSITE. I am NOT GOING TO PAY 11K for a new engine not to mention the 5K I already paid and all my other maintenance that I have paid for. Ford was deceptive knowing selling these vehicles with a QA ISSUE! AND THEY REFUSE TO ASSIST THE CONSUMER. THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR NEGLIGENCE!!
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System), and the vehicle was taken to the dealer, where the interim repair was performed because the final remedy was not yet available. However, upon following up with the dealer, the dealer informed the contact that the recall was marked as completed. The manufacturer was contacted and informed the contact that the vehicle recall history confirmed that the dealer had only performed the recall interim repair. The contact filed a complaint against the dealer with the manufacturer. The manufacturer informed the contact that the dealer would be contacted to correct the issue. The contact was awaiting a call back from the manufacturer. The contact had not experienced a failure.
Related recalls
Electrical system › Propulsion system › Traction battery › Management system/energy control module (BMS/becm)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle.
Electrical complaints in other Fusion years
Frequently asked questions
How common are electrical problems on the 2019 Ford Fusion?
NHTSA has 36 complaints about the electrical system of the 2019 Ford Fusion, 11% of the model year's 316 complaints. The component named most often is wiring › rear compartment/trunk (1 mentions).
Is there a recall for 2019 Ford Fusion electrical problems?
Yes — NHTSA recall 23V-440 (management system/energy control module (bms/becm), Jun 23, 2023). Recall repairs are free at authorized dealers.
At what mileage do 2019 Ford Fusion electrical problems start?
Half of the complaints with a recorded mileage happened before about 19,000 miles, and 57% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.