The problem
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
The risk
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
The fix
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Recall details
| NHTSA campaign | 21V-316 (21V316000) |
|---|---|
| Manufacturer number | 21S22 |
| Manufacturer | Ford Motor Company |
| Component | Structure › Body |
| Report date | May 5, 2021 |
| Owners notified | October 1, 2021 |
| Vehicles affected | 616,967 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 21V-316 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 616,967 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.