Mercedes-Benz Recall 21V-153: Latches/locks/linkages – lock

Affected: 2019–2020 Mercedes-Benz Sprinter 1500, 2019–2020 Mercedes-Benz Sprinter 2500, 2019–2020 Mercedes-Benz Sprinter 3500 and 1 more. Filed with NHTSA on March 10, 2021, covering about 56 vehicles.

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

The risk

In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

The fix

DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

Recall details

NHTSA campaign21V-153 (21V153000)
Manufacturer numberVS3SCHIEBT
ManufacturerDaimler Vans USA, LLC
ComponentLatches/locks/linkages › Doors › Lock
Report dateMarch 10, 2021
Owners notifiedJanuary 20, 2023
Vehicles affected56
Initiated byManufacturer

Vehicles covered

Frequently asked questions

Is the recall 21V-153 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 56 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.