The problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Recall details
| NHTSA campaign | 19V-637 (19V637000) |
|---|---|
| Manufacturer number | V99 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Steering › Rack and pinion › Rack |
| Report date | August 29, 2019 |
| Owners notified | October 24, 2019 |
| Vehicles affected | 5,294 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 19V-637 repair free?
Yes. Jeep dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,294 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.