The problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
The risk
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
The fix
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Recall details
| NHTSA campaign | 18V-740 (18V740000) |
|---|---|
| Manufacturer number | U94 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Hybrid propulsion system |
| Report date | October 19, 2018 |
| Owners notified | November 15, 2018 |
| Vehicles affected | 10,260 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 18V-740 repair free?
Yes. Chrysler dealers will fix the problem at no cost: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 10,260 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.