2014 Mercedes-Benz GLK250 Problems & Complaints

Use caution1.8× as many complaints as a typical year of the GLK250 at the same age

Owners have filed 21 complaints about the 2014 Mercedes-Benz GLK250 with the National Highway Traffic Safety Administration. That is 1.8× as many as a typical GLK250 model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the air bags (15 complaints, typically around 75,000 miles). 5 recalls cover this model year.

21complaints
5recalls
1crashes
0fires
2injuries
0deaths

Most common 2014 Mercedes-Benz GLK250 problems

  • Air bags~75,000 miles
    1571%
  • Other / not specified~58,000 miles
    314%
  • Windows, wipers & sunroof~59,000 miles
    210%
  • Engine & cooling~4,000 miles
    210%
  • Speed control & acceleration~122,000 miles
    210%
  • Electrical system~4,000 miles
    15%
  • Steering
    15%
  • Transmission & drivetrain
    15%

Share of the 21 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz GLK250 complaints by model year

20132014201562119
Owner complaints per model year, Mercedes-Benz GLK250. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best GLK250 years: 2013. Years to avoid: 2014. Compare all years →

2014 Mercedes-Benz GLK250 recalls (5)

Communication

NHTSA recall 19V-787 · Nov 1, 2019 · 24,226 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 19V-010 · Jan 9, 2019 · 288,779 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400…

Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Air bags › Frontal

NHTSA recall 17V-627 · Oct 6, 2017 · 495,290 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic…

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Steering

NHTSA recall 17V-252 · Apr 12, 2017 · 168 vehicles

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles.

Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017.

Engine and engine cooling › Engine › Diesel

NHTSA recall 14V-762 · Dec 1, 2014 · 4,871 vehicles

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2014 Mercedes-Benz GLK250:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

What 2014 Mercedes-Benz GLK250 owners say

Air bags

The contact owns a 2014 Mercedes-Benz GLK250. The contact stated that the front passenger's side air bag warning light failed to function as designed. The vehicle was taken to the dealer where the mechanic informed the contact that the sensor light was permanently disabled. The contact then stated that he was informed of NHTSA Campaign Number: 19V010000 (Air Bags). The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 75,000.

75,000 miles · Sep 2022

The front passenger side air bag has been stated to be defective. Mercedes told me in February of 2019 they would advise when replacement available. The Mercedes Benz dealer I use in ft myers florida has replaced the air bag in the same model as mine, built later than mine which I do not think is logical. Mercedes has been advised as has the usdot office of defects investigation (nef-109 ela ref: no. 11338070) who wrote me i02n a letter mailed July 31 2020 to file a formal complaint

80,000 miles · Jul 2020

2014 Mercedes-Benz GLK250 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.1L 4-cyl turbo diesel7-speed automatic4WD24 / 32 / 27

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2014 Mercedes-Benz GLK250 a good car?

Based on 21 owner complaints filed with NHTSA, the 2014 GLK250 rates use caution: 1.8× as many complaints as a typical year of the GLK250 at the same age. It is one of the GLK250 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Mercedes-Benz GLK250?

The air bags — 15 complaints, 71% of all complaints for this model year. Next are the windows, wipers & sunroof (2) and engine & cooling (2).

How many recalls does the 2014 Mercedes-Benz GLK250 have?

There are 5 recalls for the 2014 Mercedes-Benz GLK250, the most recent from November 1, 2019 (communication). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz GLK250?

The best years by complaints, compared at the same age, are 2013. Years to avoid or approach with caution: 2014. See the full Mercedes-Benz GLK250 years comparison.

At what mileage do 2014 Mercedes-Benz GLK250 problems happen?

The median mileage reported in complaints is about 62,000 miles; 14% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.