The problem
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
The risk
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
The fix
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Recall details
| NHTSA campaign | 14V-138 (14V138000) |
|---|---|
| Manufacturer | Nissan North America, Inc. |
| Component | Electrical system › Software |
| Report date | March 25, 2014 |
| Owners notified | April 14, 2014 |
| Vehicles affected | 989,701 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
- 2013 Infiniti JX35 electrical problems 36
- 2014 Infiniti Q50 electrical problems 42
- 2014 Infiniti QX60 electrical problems 13
- 2013 Nissan Altima electrical problems 159
- 2014 Nissan Altima electrical problems 71
- 2013 Nissan Leaf electrical problems 18
- 2014 Nissan Leaf electrical problems 6
- 2013 Nissan Pathfinder electrical problems 50
- 2014 Nissan Pathfinder electrical problems 33
- 2013 Nissan Sentra electrical problems 43
- 2014 Nissan Sentra electrical problems 32
Frequently asked questions
Is the recall 14V-138 repair free?
Yes. Infiniti dealers will fix the problem at no cost: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 989,701 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.