Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2003 Ford Windstar owners, lightly cleaned up (personal details are redacted by NHTSA).
The rear axle on my vehicle snapped while I was driving causing me to lose control and leave the roadway. I contacted Ford who told me there was a recall for the rear axle of my vehicle and that I would have no out of pocket expenses for the repairs and the towing of the vehicle to the service center. After they set up the towing I received a message saying I had to pay $381 for the towing before they would dispatch the tow truck. I called Ford customer service and they told me that now they can't find in their notes where they told me towing was covered. After asking to speak with a supervisor and being told they're not going to transfer me because they know their supervisor can't do anything more then what they can do I was placed on hold for an hour just to be told they can't find it in their notes and then I was hung up on. …
The contact's son owns a 2003 Ford Windstar. The contact stated that while her son was driving 10 MPH and making a turn into a parking lot, the vehicle stopped as the rear tires collapsed inside the wheel well. The contact was able to park the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rear axle had fractured. The manufacturer was notified of the failure and informed the contact that they would cover the repair; however, the dealer informed the contact that they could not repair the vehicle as the subframe was severely corroded. The dealer also informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 11V030000 (Structure) in 2011. The vehicle was not repaired. The vehicle was towed back to the residence. The failure mileage was approximately 150,000.
The contact owns a 2003 Ford Windstar. The contact stated that while driving approximately 10-20 MPH, the steering wheel was shaking abnormally. The contact associated the failure with NHTSA Campaign Number: 11V030000 (Structure). The vehicle was repaired; however, the failure recurred. The contact stated that after the recall repair was performed the procedure was that the dealer would inspect the vehicle and escalate the findings to the special support center. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the warranty on the repair had expired. The failure mileage was approximately 132,000.
The contact owns a 2003 Ford Windstar. The contact stated while driving 25 MPH, the vehicle was wobbling. Once the contact arrived at her residence, her husband noticed that the rear of the subframe was fracture. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 10V385000 (Suspension). The manufacturer was not contacted. The failure mileage was 136,000.
The contact's son owns a 2003 Ford Windstar. The contact received notification of NHTSA Campaign Number: 11V030000 (Structure). The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the exhaust pipe was punctured. The contact was advised that the front subframe was severely corroded; however, the dealer informed the contact that the vehicle would not be repaired due to the corrosion. The vehicle was not repaired. The contact parked the vehicle and the vehicle was no longer driven due to the safety concerns. The manufacturer was not notified of the failure. The failure mileage was unknown.
The rear wheel well is corroded and the corrosion is into the structure that the seat belt is mounted to and it ruined the REM(rear electronic module) there is supposed to be a recall on it but all the ford garages say its been done but it hasn't and now I have no way to work or to take my kids anywhere and the van only has 96000 miles and we just bought it
Was on the street driving, lights started flashing on dashboard van shut off in the middle of the street battery, alternator, blew out, was driving again van was ilde up really bad and while my feet was on the brakes it started moving on its own and ran into someone else vehicle, and also van was on the road started running bad broke down on a busy street once I was pushed to a safe location all my fluids were on the ground and the van was smoking really bad and lights on dashboard were flashing.
The rear axle on our 2003 Ford Windstar cracked while my daughter was driving it. Thank goodness it did not result in an accident and she was able to pull into a nearby lot. We purchased this vehicle new and it has been rusting from the inside out and now the axle. We did have the recall "brackets" placed on the vehicle, however, it appears they did not work! Ford needs to take care of this issue with its customers and needs to understand a vehicle purchase is a difficult expense for most individuals. Not only do most of us expect the vehicle to last, but we do not expect to be in danger because of negligence and cost-cutting measures that save them money, while screwing the consumer financially. …
Vehicle on lift for oil change when mechanic noted that the sub-frame was rotted through on the driver side just above and in front of the wheel. He also noted that a repair bracket had been installed as part of the recall on the part of the frame behind the wheel. He said he would not drive the car too much longer without getting it repaired. He advised that I should take the vehicle to the dealer and advise Ford which I did. Ford declined to offer any assistance since it was beyond the recall warranty period. The reinforcement bracket was obviously not sufficient to repair the corrosion damage to the complete sub-frame.
Tl* the contact owns a 2003 Ford Windstar. While driving approximately 60 MPH, a clunking type noise was present coming from the subframe and the vehicle became unstable. Upon inspection, it was discovered that the front passenger side subframe mounts separated due to rusting. The cause of the rust was not determined. The vehicle was previously repaired per NHTSA campaign number: 11V030000 (structure); however, the failure continued. Toycen Ford (1000 chippewa crossing blvd, chippewa falls, wi) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 220,000.
Related recalls
Structure › Frame and members › Underbody shields
Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania,…
Remedy: Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge.
NHTSA investigations
Front Subframe Corrosion Failures
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the…
Front Subframe Corrosion Failures
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles…
Body complaints in other Windstar years
Frequently asked questions
How common are body problems on the 2003 Ford Windstar?
NHTSA has 127 complaints about the body & structure of the 2003 Ford Windstar, 8% of the model year's 1,510 complaints. The component named most often is body (45 mentions).
Is there a recall for 2003 Ford Windstar body problems?
Yes — NHTSA recall 11V-030 (underbody shields, Jan 26, 2011). Recall repairs are free at authorized dealers.
At what mileage do 2003 Ford Windstar body problems start?
Half of the complaints with a recorded mileage happened before about 117,000 miles, and 4% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 3 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.