2015 Nissan Murano Airbag Problems

Mileage when the problem started

• Under 25k
  2091%
• 25k–50k
  29%
• 50k–75k
  00%
• 75k–100k
  00%
• 100k–150k
  00%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2015 Nissan Murano owners, lightly cleaned up (personal details are redacted by NHTSA).

This car has had electrical issues from 2016 it's all in the carfax and it's caused me 2 accidents in less than 6 months and 1st was the car wouldn't stop like it's supposed to and it seemed like the assisted braking sometimes would kick in and out...then 2nd one air bag deployed with airbag turned off

My vehicle stop on the highway. Jut cut off out of nowhere. And has been cutting off and losing power. I replaced the battery which I thought was the problem. Then I thought it was the alternator so I took it to nissan to have a diagnostic and they said it was not and that no codes came up that a positive battery cable had to be replaced. I was charged 342 for a diagnostic and to change a cable. They told me to pick up my vehicle and got home it was still cutting off. I took it to O'Reilly they said it was the alternator. Nissan just took my money. Also they printed out a list of other problems that were not addressed or need be repair on this vehicle that i purchased at 118,000 miles. I dont even drive this vehicle to have all these part to have yo be replaced. The powers steering is leaking and the air bag and seat belt light appears to stay on.

The sunroof firmware programing failed and did not properly close the sunroof. There was no visible gap or signs of failed sealing. Recently, Southern California was hit with two storms. Unfortunately, the vehicle became flooded due to leaking in the sunroof because it did not close properly. The safety of my passenger and myself were put at risk as the dashboard filled with water, hence compromising airbag safety and electronic components. No error or check lights were illuminated. The vehicle has been inspected by both the dealership and my auto insurance representative. There were zero warning lamps, messages, nor symptoms. Had the sunroof firmware been properly coded, this never would have happened.

Tl* the contact leased a 2015 Nissan Murano. While driving approximately 55 MPH, another vehicle crashed into the front driver's side of the contact's vehicle. All of the air bags deployed except the front passenger side dashboard air bag. A police report was filed. The driver sustained extensive bruising to the left shoulder, bruising from the seat belt restraint, bruises to the right knee, and the right shin. Medical attention was received. The insurance company towed the vehicle to a collision center. The cause of the failure was not determined. The manufacturer was notified of the failure. The contact was waiting on a technical response from the manufacturer. The vehicle was destroyed due to the failure. The VIN was not available. The approximate failure mileage was 22,300.

Ir bag deployed but not inflate my wife, my two children 3 and 7 and I were on I 65 n freeway. At around 530 am on Wednesday, January 20, 2016 while driving our 2015 Nissan Murano on icy road in nashville, tn area, a SUV/truck lost control on the 3rd lane (we were on the fast lane) and came in front of us. My wife was going 50 MPH, on icy roads, the roads were terribly bad. The collision was pretty horrific, causing the deployment of all the front air bags and significant front end damage. My serious concern is: the air bag on the passenger side (where I was sitting) deploy but did not inflate, smoke was coming out with a bad odor. I believe this is a major concern, this could have been fatal. Please advise what options do I have at this time.

Tl* the contact owned a 2015 Nissan Murano. While driving approximately 60 MPH, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the guardrail. The air bags failed to deploy. The contact sustained head, shoulder, lower back, and neck injuries that required medical attention. In addition, the front and two rear passengers sustained head, shoulder, neck, arm, back, and leg injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed to a towing lot. The vehicle was not taken to a dealer. The VIN was included in NHTSA campaign number: 16V244000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 20,000.

I received a recall notice for the front passenger seat ocs (16V244000). The dealer completed the service. Shortly after the vehicle began to exhibit the same symptoms again. The passenger side air bag off indicator light was on even though there was a 160 lb. Person in the seat. This did not happen all the time but periodically. I just had the vehicle in for service again and reported the problem still exists. The dealer had someone sit in the passenger seat and the light did not come on at that time. They simply gave me a sheet of paper telling me how the light works which is no different than what the manual says. They said the person sitting in the seat had probably not been sitting right causing the system to think no one was in it? There is still a problem with the passenger side airbag sensor, despite the initial recall. …

Purchased a new 2015 Nissan Murano platinum at end of May. Noticed right away when my 95 pound son would sit in front passenger seat, the 'passenger airbag deactivated' light would come on and stay on. We inquired with our local dealer and they said everything was checked out and operating correctly. We were told the new seat sensors were very sensitive and my son needed to 'move around' a bit in the seat to activate the front passenger airbag. That never worked. I started paying close attention to the indicator and noticed that about half the time the front passenger airbag would deactivate when I was in the front passenger seat, and I am 270 pounds! We were about to go back to the dealer again, when we noticed an article in the Sunday, September 6, 2015 new york times about this exact same issue in several 2014 Nissan models, which prompted this formal compliant.

Ocs recall to have the computer reset for the passenger airbag indicator light. I have the exact systems as some others in the complaint section with this recall. Which is the light does not always go off when someone is siting in the passenger seat. It is an intermittent problem. I have notified the dealer about it but they couldn't do anything since it is a firmware issue that Nissan will have to patch again and notify dealers by a TSB plus I did notify Nissan customer service about the issue but they gave the usual run around answer go back to the dealer etc. Because you are dealing with a customer service rep not an engineer who can actually fix the problem. So it will take another recall etc. By NHTSA to force a fix.

Hello I own a 2015 Murano platinum had recall for passenger air bag classification system not recognizing occupant. Had service done now air bag off is indicated all the time . I complained that this is not a real fix was told that's how all cars are now that is a lie. The problem is its not fixed while driving with my wife in passenger seat with her seat belt on dash light said airbag off I have a picture of this which shows this situation Nissan needs to repair this and restore it to its original design specs. Thank you for your time you can contact me at [redacted] contact information:

Related recalls

Airbag complaints in other Murano years