2005 Mercury Grand Marquis Steering Problems

Mileage when the problem started

• Under 25k
  18%
• 25k–50k
  18%
• 50k–75k
  217%
• 75k–100k
  00%
• 100k–150k
  650%
• 150k+
  217%

Owner reports

Selected complaints filed with NHTSA by 2005 Mercury Grand Marquis owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2005 Mercury Grand Marquis. The contact stated while attempting to make a left turn, the steering wheel failed to operate as intended causing the contact to have driven straight instead of turning. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed to an independent mechanic where it was diagnosed as the steering column needed to be replaced. The vehicle was repaired, as the steering column was replaced twice. The contact mention the failure has a occurred on two different occasions. The manufacturer was notified of the failure, and they offered no assistance. The failure mileage was 145,000.

I was traveling on northfield road in bedford heights ohio and turned right on to the drive way that leads to walmart. The steering wheel snapped completely loose spinning around. I lost control of the steering and the car crashed into a curb before I could apply the brakes. This occurred approximately an hour after I picked up my car from liberty Ford dealership for repairs done in response to recall number 13s08 - steering column shaft and customer satisfaction program number - 14n01. (lighting control module).

I nov 2014 I took my Grand Marquis in for a safety recall for the lcm (light control module),. While there, they also replaced the lower steer shaft for a second recall that I was unaware of (recall 13s08). I have been having issues with the steering locking up at low speeds, so I had the Ford dealership check it. The showed me the lower shaft that had been replace under the recall (by them) and showed me the intermediate shaft that now needs replace due to being frozen from corrosion. That part was also part of the recall 13s08, but was not replaced. There was a second recall issued also 13r01. Now Ford is telling me there is no open recalls on my vehicle and that due to age and mileage it is no longer covered under warranty. This is not a warranty issue, it is a safety recall issue, that was not properly fixed the first time. …

Tl* the contact owns a 2005 Mercury Grand Marquis. The contact stated that the vehicle was repaired under NHTSA campaign number: 13V385000 (steering) however, a couple of years later, while driving about 5 MPH, the steering detached without warning. The vehicle was towed to an independent mechanic who was unable to diagnose the failure. The contact called the ogden Lincoln of westmont located at (100 w. Ogden ave, westmont, il 60559) and was advised to have the vehicle towed to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 150,000.

Tl* the contact owns a 2005 Mercury Grand Marquis. While driving various speeds, the steering wheel became difficult to turn. The contact also heard an abnormal clicking noise emerging from the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the upper intermediate shaft and steering column lower bearing needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to NHTSA campaign number: 13V850000 (steering). The failure mileage was 175,000.

Tl* the contact owns a 2005 Mercury Grand Marquis. The contact stated that the steering wheel seized without warning and had to be turned with force. The vehicle was not included in NHTSA campaign numbers: 14V704000 (steering) and 13V385000 (steering), but exhibited the same failures related to the recall campaigns. The vehicle was not included in NHTSA action number: pe14021 (steering, engine and engine cooling). The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 105,000.

Tl* the contact owns a 2005 Mercury Grand Marquis. While driving at 35 MPH, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,800.

I bought this car from some stranger who doesn't care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what's due to me so tired of the brakes making my steering wheel jerk & didn't have any heat in a car I've spent my entire check on I really can't believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy's high school car even if it looked like it did brand new pipes falling apart [redacted] won't stop over heating caused me to run off the road because windows can't let right window down it's so much I can say but I rather not thanks this is devastating to me & my child kid doesn't wanna feel like his dad I has no say so for him or his own child driving in guy's [redacted] did one thing some else messes up it has caused me so much grief …

The steering bolts came out of my steering wheel while driving my 2005 Grand Marquis. Nothing LED up to this situation - there was no warning. Had I not been going on a 25 MPH 2 lane road this could have been catastrophic. Instead, I ended up half way in a ditch blocking the right hand lane of traffic. I was told from my dealership, kingsland Ford Mercury located on highway 40, per the service manager monty that this was a result of the manufacturer and my car came off the line that way. I have contacted customer service and of course the dealership and there is no recall to my knowledge about these steering bolts.

Tl* the contact owns a 2005 Mercury Grand Marquis. The contact stated while traveling approximately 65 MPH, the vehicle was shaking violently and extremely difficult to control since the steering was completely unstable. The contact mentioned that the vehicle was repaired under recall NHTSA campaign id number: 13V385000 (steering). The vehicle was towed to the authorized dealer. The technician was unable to diagnose or replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 74,588.

Related recalls

Steering complaints in other Grand Marquis years