Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Mercedes-Benz GLK350 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, the airbags warning light illuminated and remained illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V010000 (Air Bags). The local dealer was contacted but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
My 2010 glk 350 4matic first while taking my daughter to school one day my dashboard lights up and start making a alert sound ,my dashboards reads steering wheel malfunction/abs/ebs brake inoperative. Had it diagnosed and service tech couldn't find the problem related to this . He try to get me to fix my sterring wheel pump and coolant fan!! Idk I didn't let the device tech do any work . I saw on you tube how to do a left right sterring wheel and the service code disappeared it been two weeks and it hasn't came on all.now I got another service code srs airbag 2 malfunction/inoperative!! .when car is on it shows that air bag 2 isn't on !! This has to be a manufacturer error since not even the service tech knew what exactly trigger this to show on my dashboard.
Takata recall - received owner notification letter from mbzusa dated June 2016 r.e. Defective driver's side airbag being recalled (see "mbz letter"); letter stated that no "suitable replacement part is tested or available" but when it was, owners would be sent "2nd letter notifying you to bring your vehicle in" for repair - "bring" not "drive" - nowhere in the letter was there a word about the vehicle being safe to drive, nor was the word "drive" even mentioned. So officially I now have a car with a defect known to have caused at least 10 us deaths, but no remedy. Most concerning are the documents posted on NHTSA website for Mercedes-Benz, which show mbz notified NHTSA of vehicles w/ safety defect (I.e. Exploding Takata airbags), including my vehicle, on 8 feb 2016 (see feb16 defect). …
Takata recall: years ago I was contacted by mail to notify my dealership to replace my air bags as soon as possible. When I called they said your parts have been ordered we will call you when they arrive. No call. A year later same thing. Call the dealership immediately to replace your air bags it is very dangerous to not have them replaced. Called only to be told.... The part has not arrived yet. Now it has been over 3 years and they say..... The part is on back order!!! Mercedes of orlando (maitland) spoke with lynn. I received a notice from an attorney stating there is a law suit starting up regarding this situation. I will personally be contacting him. Also if I or my family is seriously injured I am holding Mercedes of orlando responsible.
Tl* Takata recall. The contact owns a 2010 Mercedes-Benz GLK350. The contact stated that the air bag warning indicator remained illuminated while driving various speeds. The contact received notification of NHTSA campaign number: 16V081000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of boston (259 mcgrath hwy, somerville, ma 02143, phone number: [phone]) and was informed that the remedy part would not be available until 2018. The manufacturer informed the contact that they would call her back. The approximate failure mileage was 127,000. VIN tool confirms parts not available.
Takata recall. I have been waiting over 3 years for the defective airbags in my vehicle to be replaced. This is a ridiculous amount of time to wait for the repair of such a dangerous safety problem. Though Takata made the defective airbag, Mercedes Benz sold the vehicle and should be accountable for repairing the defect in a reasonable amount of time. That time has already passed. In a recent letter Mercedes indicated that "[my] safety is of utmost concern to Mercedes Benz". Mb should not be allowed to sell another new vehicle in the united states until they have relied the potential dangerous of all defective airbags installed in their vehicles.
Tl* Takata recall. The contact owns a 2010 Mercedes-Benz GLK350. The contact stated that the air bag warning indicator remained illuminated. The contact received notification of NHTSA campaign numbers:16V081000 and 16V363000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of isla verde in carolina, pr where it was confirmed that the parts were not available for the repair. The manufacturer was not contacted. The approximate failure mileage was 86,617. VIN tool confirms parts not available.
Tl* Takata recall. The contact owns a 2010 Mercedes-Benz GLK350. The contact received notification of NHTSA campaign numbers: 16V081000 (air bags) and 16V363000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the air bag indicator illuminated. The manufacturer was made aware of the issues. The approximate failure mileage was 91,000. VIN tool confirms parts not available.
Tl contact owns a 2010 Mercedes Benz GLK350. Upon shifting the vehicle into drive it lunged forward. He applied pressure to the brake pedal but the brakes did not function. The vehicle continued moving forward until it crashed. A police report was filed and the driver suffered minor injuries. The air bags did not deploy during the crash. The vehicle was towed to a body shop and the failure was not determined. The vehicle was not repaired. The failure and current mileages were 11,000.
My transmission began leaking fluid with 22,000 miles on it and now the transfer case needs to be replaced because it is leaking transmission fluid. I was driving up a hill and my SUV felt like it was skipping gears. The next day I noticed red liquid on the garage floor. It was towed to Mercedes service department in hoover and supposedly fix. However, the transfer case is still leaking.
Related recalls
Air bags › Frontal › Passenger side › Inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400…
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bags › Frontal › Passenger side › Inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever…
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018.
Air bags › Frontal › Passenger side › Inflator module
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama,…
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016.
Air bags › Frontal › Driver side › Inflator module
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic,…
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge.
Show 1 more recall
Air bags › Frontal › Sensor/control module-inactive
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Remedy: MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015.
NHTSA investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
Airbag complaints in other GLK350 years
Frequently asked questions
How common are airbag problems on the 2010 Mercedes-Benz GLK350?
NHTSA has 149 complaints about the air bags of the 2010 Mercedes-Benz GLK350, 62% of the model year's 241 complaints.
Is there a recall for 2010 Mercedes-Benz GLK350 airbag problems?
Yes — NHTSA recall 19V-010 (inflator module, Jan 9, 2019); NHTSA recall 18V-043 (inflator module, Jan 10, 2018); NHTSA recall 16V-363 (inflator module, May 26, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2010 Mercedes-Benz GLK350 airbag problems start?
Half of the complaints with a recorded mileage happened before about 65,000 miles, and 17% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 3 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.