2011 Mercedes-Benz C300 Airbag Problems

Mileage when the problem started

• Under 25k
  410%
• 25k–50k
  922%
• 50k–75k
  1127%
• 75k–100k
  717%
• 100k–150k
  922%
• 150k+
  12%

Owner reports

Selected complaints filed with NHTSA by 2011 Mercedes-Benz C300 owners, lightly cleaned up (personal details are redacted by NHTSA).

I was in a collision and the airbags did not deploy. There was a recall on airbags for the Mercedes C300 within the year my vehicle was made, however, the recall did not include my VIN. Also, the sunroof drain is faulty, which was also recalled on other Mercedes C300s within the same production year, again not my VIN, but upon inspection by a certified dealership, it appears to be the same issue as other recalled vehicles.

The airbags were supposed to have been fixed per recall by carriage house Mercedes in new London ct. my son was in a horrible front in collision and they did not deploy. None of them did. Accident happened 3 days ago insurance will pick up car today. I'd like this noted incase they need evidence

The sam box (electrical system fuze panel) located under the hood is in a spot where if the lid isn't on correctly water will drain from the windshield right into the sam box and cause the vehicles electrical system to deploy the steering wheel airbag. That's at least what happened to me. It was raining out that day and I guess I went over a bump that caused the lid of the sam to get out of place. I drove home and the car seat for a few hours. I went out upon unlocking the door as soon as I pulled the handle to open the driver side door the steering wheel airbag blew and the vehicle is now in srs mode. The dealership had told me that it's a design flaw but wants me to pay for the diagnostic. No lights were on and I did not file a police report.

Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 16V081000 (Air Bags) and 19V010000 (Air Bags). The vehicle was taken to a local dealer for the recall repair; however, the vehicle remained at the dealer awaiting parts for the repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.

Hi, I dropped off my car with Mercedes-Benz Dealership in Egg Harbor Twp, NJ back on Dec 21, 2022 and still waiting on recall to be fixed and while I'm without ever since that. Please look into this recall.

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel system failure is a highly critical safety concern, and my life is at risk. It causes malfunctions with the vehicle, for example, the OBD-based emissions test has flagged a lot of (codes P219A, P0300, P0304, P0410, P0305, P0303, P0171, P0301) 5 of the cylinder misfire codes with the check engine light on, as well affecting other parts in the vehicle function properly, acceleration issues, car stalling as though it's going to shut off. This is a serious matter and Mercedes-Benz is failing to prioritize customer safety, over cost especially when known faults in the vehicle can lead to potentially life-threatening incidents such as fuel leaks and fire hazards. Yes, the vehicle is available for further inspection upon request immediately each day my life is at risk. …

Tl* Takata recall. The contact owns a 2011 Mercedes Benz C300. The contact stated that the manufacturer had not included the vehicle in the recall repairs for NHTSA campaign numbers: 16V363000 (air bags) and 16V081000 (air bags) until after the vehicle had been purchased as well as the contact had experienced a crash. The contact was at a stop and a vehicle traveling at a high rate of speed over 50 MPH, crashed into the rear of the vehicle. A dealer was not contacted to inspect and diagnose why the air bags failed to deploy. A police report was filed. The driver sustained injuries to the neck, head, back and further medical treatment was required. The vehicle was able to be driven away from the crash. The insurance company covered the collision damages however, they had not inspected why the air bags failed to deploy. The manufacturer was notified of the crash years later. …

"Takata recall" I received a letter from Mercedes dated August 2016 regarding this recall. Since then I have contacted the fort myers dealership requesting free replacement. Each time including today I was told they do not have the parts or the instructions from corporate to replace the air bags. Today I received a post card regarding tk holdings filing chapter 11. Last year my daughter was involved in an accident causing 19K of damage and the air bag did not go off. I do not know if that is a good thing or a bad thing. She was traveling east when I stationary truck pulled into her lane causing passenger front end damage.

Tl* the contact owned a 2011 Mercedes Benz C300. While at a stop, the accelerator pedal was applied and the vehicle violently accelerated to 30 MPH. The brake pedal was depressed, but failed to respond causing the contact to crash into the rear end of another vehicle. The steering wheel and the steering column air bags deployed. As a result, the contact sustained knee and back injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.

Tl* the contact owned a 2011 Mercedes-Benz C300. While driving 30 MPH, the contact's vehicle was struck on the driver's side above the front tire by another vehicle. The air bags did not deploy. A police report was filed. The contact sustained neck and back pains, and headaches, which required medical attention. The vehicle was destroyed and towed. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,900.

Related recalls

NHTSA investigations

Airbag complaints in other C300 years