Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Mercedes-Benz C250 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving 60-65 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that the failure had occurred twice while driving. The vehicle was taken to the dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 143,775.
Hola a todos. hace 3 meses compre un mercedes benz c250 a o 2012 en argentina. A eso de tener un mes el auto sal a la ruta. (Ac en argentina es muy normal que las rutas sean de un solo carril y doble mano, por lo que hacer un adelantamiento tiene que ser una maniobra muy precisa). Al querer acelerar mi auto a fondo se me cort la aceleraci n bruscamente. Perdi la potencia y me encendi la luz amarilla del check engine. Por suerte pude llegar a pasar. Legu a mi casa sorprendido e investigu en las redes. Me encuentro con que la bomba de alta presion de mi veh culo tiene una falla (aparentemente le pas a mucha gente) Espero que estas quejas lleguen a las autoridades de mercedes benz y se hagan responsables antes de que esta falla provoque un accidente mortal. ENGLISH TRANSLATION: Hello everyone. Three months ago, I bought a 2012 Mercedes-Benz C250 in Argentina. …
The components of the engine being the camshaft adjusters, timing guide, timing chain, valves and pistons that all work to deliver power are faulty and have failed literally mid-drive. I was on a busy interstate during rush hour and nearly lost control of the vehicle as it just powered out while driving at 70 mph then forcing a semi to nearly terminate myself and family. The dependability and safety is abruptly ripped out from underneath you. Without even being able to control the vehicle and it coming to an abrupt, unsafe hault. There were no warning signs. The vehicle has since been looked at and informed me that an extended warranty is in place for half of all the parts and labor above.all should be covered and for safety.my nerves are a wreck and without a way to afford an entirely new engine I am left to contend with car payments for an unsafe undrivable vehicle. …
I was told this from a BENZ dealer. There was a warranty extension on this VIN: [redacted] that ended on 03/02/2023 which, had to do with adjustment units for the camshafts. Nothing we could assist with goodwill on this due to the age of vehicle. This is NOT fair and I'm experimenting this exact process and Mercedes Benz does not want to take responsibility and get this fixed for me. Now my vehicle can not pass a smog test required. Please help
HIGH pressure fuel pump malfunctions Yes it is available for inspection The car was put in limb mode when at high speed this could have caused an accident with many drivers do to the loss of power Yes it's been re produced 3 times and others by me No it has not been inspected by a dealer or police or insurance No lamps or symptoms that may be super noticeable, but reduce power and as soon as the high pressure pump fails a check engine light goes off and car has trouble changing gears and accelerating,
I was on the 99 freeway driving normal speed and hit brakes to take the denair exit. The car sped up! Like turbo power! The speedometer was at 90 MPH as I flew through a red light at top of the ramp! I had to continue down ramp back on freeway. Pushing and pushing on brakes but nothing happened! Next ramp was a bit steeper , so tried again to slow car down! It started to slow and I was able to put car in neutral as it came to stop and I powered the car off. I was approximately 50 miles from home and had to be towed to Mercedes of stockton. After their repair department checked my car, they found the brake booster was bad and the turbo pipe hose was torn( due to wear and tear). I had previously (2 months earlier)had my car in for complete check up by the stockton, california dealership and nothing was detected. I feel this a safety issue! I could have been killed! …
I have a hum device on my vehicle and it shows that I have a code p0002 fuel volume regulator control circuit range performance. My Mercedes Benz c class 250 has only 44614 miles, when I bought it had 36.+ miles, if it wasn't for the divorce that I have on the vehicle I probably won't know until the car brake down. When I'm driving the car seems to loose power then it accelerates like it hit turbo power. My mechanic advise me to get in touch with you and see if you can advise me on what to do with it, because it shouldn't be happening. Thank an advance for your assistance. My email address is [redacted], my phone number is [redacted]. Again thanks for your help.
I was driving on the freeway i10 I was doing 65 MPH I try to pass a car so I accelerated the car but the car was not getting the power and my check engine light came on so I safely pull out of the freeway and inspected the car with a scanner and it showed a code so I search in google and it appears a failure of the high pressure fuel pump, I managed to take the car to my house disconnected the battery and the check engine light disappeared but the RPM's where irregular and the acceleration was failing more often. It appears that I'm not the only one that have had this problem while I was looking in google and youtube many people had the same problem while trying to accelerate.
Tl* the contact owns a 2013 Mercedes-Benz C250. While driving various speeds, the vehicle would not immediately accelerate when the accelerator pedal was depressed. After turning the engine off and back on multiple times, the vehicle would operate normally. Also, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the high pressure fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The local dealer (crown euro cars, 8302 us highway 19 n., pinellas park, fl) and the manufacturer were notified of the failure. The failure mileage was 50,000.
My fuel pump originally was diagnosed as faulty in October 2017 ordered from Mercedes Benz of sa which was stated by the eta provided. Upon calling back they were unable to get a eta on my fuel pump which has my car running horrible and smelling like gas but is my only car. It has been over 4 months since situation upon calling today no eta has been given or updated they voiced its on international back-order everywhere you call if an item like this isn't available there is a serious safety issues and recall needed immediately to hold Mercedes responsible. This is an unfortunate event that needs to be fixed.
Fuel System complaints in other C250 years
Frequently asked questions
How common are fuel system problems on the 2013 Mercedes-Benz C250?
NHTSA has 29 complaints about the fuel & propulsion system of the 2013 Mercedes-Benz C250, 10% of the model year's 278 complaints. The component named most often is delivery › fuel pump (1 mentions).
Is there a recall for 2013 Mercedes-Benz C250 fuel system problems?
No. NHTSA lists no fuel & propulsion system recall for the 2013 Mercedes-Benz C250, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Mercedes-Benz C250 fuel system problems start?
Half of the complaints with a recorded mileage happened before about 60,000 miles, and 30% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 0 fires and 2 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.