Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2012 Mazda Mazda6 owners, lightly cleaned up (personal details are redacted by NHTSA).
The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from Illinois to Kansas and later to Texas and continued changing addresses during that time frame.
On July 18, 2018 I was in frontal impact accident. While driving on a city street. I was alone and driving I did not have a phone in my possession or in the car at that time. The vehicle that hit me was traveling at least 40 miles an hour. The upper and side airbags did not deflate, the front airbag deflated sideways and missed my face completely. My torso hit the steering wheel and my sternum was fractured. My right ankle was bruised, scraped and sprained. Because of the severe pain I was in, I was not able to get out of the vehicle on my own. I carried out of the vehicle and laid on the grass. I was taken by ambulance in severe pain and could not stand or sit up I was diagnosed with a fractured sternum and sprained right ankle. Car is totaled $11,000.00 worth of damage. I have not been able to work in 3 weeks because of the severity of the fracture on my sternum.
Tl* the contact owned a 2012 Mazda 6. While driving approximately 30 MPH and attempting to avoid a collision, the driver lost control of the vehicle and crashed into a tree. The front end of the vehicle was severely damaged, but the air bags did not deploy. The vehicle was destroyed and towed to an undisclosed location. The cause of the failure was not determined. The manufacturer and local dealer (rent to own outlet, 1027 westbank expy, gretna, la 70053) were notified of the failure. The driver sustained an injured left shoulder and the front passenger sustained facial and oral injuries. Medical attention was required. A police report was filed. The failure mileage was 131,000.
Tl* the contact owned a 2012 Mazda Mazda6. While driving 35 MPH, another vehicle crashed into the front of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the back, legs, hip, and neck that required medical attention. The vehicle was towed to a collision center where the vehicle was deemed destroyed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
On April 20 my self and my 14 year old daughter was in a really bad accident and neither one of our airbag did!!!! Not come out and my myself nd my child was hurt I was rush to the hospital and I've brought my my car in December of 2017. And it happen on city streets
Takata recall why does Mazda send Takata airbag recall/warning letters and then not make greater efforts to obtain and ship parts?!?!?!?! In response to a Mazda airbag recall notice, on 4/25/17 I made an appt. W/ Mazda in santa barbara, ca. With my VIN he ordered the parts and scheduled a 5/15/17 appt. Never heard back if parts arrived. Early aug. 2017 called NHTSA to report problem. In mid aug. 2017, I got an unsolicited email of a service appt. At my local (seaside, ca) dealer for 8/28/17. Assuming this was in response to the NHTSA report, I contacted the local dealer. They didn't know how the appt. Was made, but in any event they said that there are no open recalls for my VIN (then why did I get the letter from Mazda????), that mine was only a "preliminary recall notice (???), that I'll get another letter from Mazda, and until I do, they cannot order the parts! …
Tl* Takata recall. The contact owns a 2012 Mazda 6. The contact stated that there was a crack on the dashboard. The vehicle was taken to the dealer (escondido Mazda in escondido, ca, [phone]) and was informed that there was no recall for the dashboard. About two years later, the contact received notification of NHTSA campaign number: 17V429000 (air bags). The dealer was contacted (browning Mazda in cerritos, ca, [phone]) and the technician promised to check for part availability. The technician did not call back. The manufacturer was made aware of the failure and stated that the dashboard was not covered by a recall. The failures were not repaired. The failure mileage was approximately 80,000.
The dashboards and other interior panels is defective it has melted and feels like foam on the passenger side. It is sticky behind the steering column and on the drivers side as well. Anything that touches the dashboard turns black and sticky and May be ruined. The melted dashboards can cast dangerous glares across the windshields, inhibiting their vision and posing a safety hazard to others on the road as well as a fear that the airbags will not deploy on that side. .
Takata recall - the airbag inflator in my vehicle was recalled on 1/9/17. Over 6 months later, the part is still not available for my vehicle. My family cannot utilize our family vehicle as designed due to the lack of timely availability of the part by Takata or a solution by Mazda.
Takata recall we live in simpsonville sc which has very high humidity and high temperatures. We have already received two recall notices from Mazda concerning the airbag recall. We believe that getting the replacement parts is taking too long and that we should have already had the parts replaced. Mazda is continuing to build new vehicles using parts that are not faulty while we continue to drive a vehicle that could cause death if we are involved in an accident and the airbags would deploy. We would like NHTSA to require Mazda to divert a larger portion of the new airbag parts from new vehicle production to the replacement of inflators for existing customers.
Related recalls
Air bags › Frontal › Passenger side › Inflator module
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge.
Air bags › Frontal › Passenger side › Inflator module
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018.
Air bags › Frontal › Passenger side › Inflator module
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge.
Airbag complaints in other Mazda6 years
Frequently asked questions
How common are airbag problems on the 2012 Mazda Mazda6?
NHTSA has 30 complaints about the air bags of the 2012 Mazda Mazda6, 30% of the model year's 99 complaints.
Is there a recall for 2012 Mazda Mazda6 airbag problems?
Yes — NHTSA recall 19V-782 (inflator module, Oct 31, 2019); NHTSA recall 18V-717 (inflator module, Oct 12, 2018); NHTSA recall 17V-457 (inflator module, Jul 18, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2012 Mazda Mazda6 airbag problems start?
Half of the complaints with a recorded mileage happened before about 80,000 miles, and 11% before 25,000 miles.
Is it dangerous?
Owners linked 4 crashes, 0 fires and 6 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.