Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2024 Mazda CX-90 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact leased a 2024 Mazda CX-90. The contact stated while driving 70 MPH in the far left lane, the vehicle jerked and the steering wheel seized, causing the contact to lose control of the vehicle. It was unknown whether warning lights were illuminated. The contact stated that the vehicle veered to the right independently, spun three times, crashed into the guard rail and came to a stop while facing oncoming traffic. The front driver's side airbag and an unknown air bag deployed. There were unknown warning lights illuminated after the crash. The emergency units arrived at the scene, but the contact refused to be examined. The contact sustained a minor hand burn from the air bag deployment but did not seek medical assistance. A police report was filed. The vehicle was towed to a collision center, where it was totaled. The insurance company was not contacted. …
The contact owns a 2024 Mazda CX-90. The contact stated that the steering rack coil was previously replaced under a recall. The contact stated that while driving 40 MPH off the highway, the contact suddenly lost steering and directional control, and the vehicle independently veered out of the lane. The contact was able to regain control after several attempts. The contact initially believed that the vehicle had hydroplaned; however, the failure reoccurred a month later. The contact stated that while driving 35 MPH on another occasion, the driver completely lost steering and directional control. The vehicle independently veered to the left and moved uncontrollably while the contact attempted to turn right. The steering wheel felt firm and was stuck before overcorrecting, causing the rear passenger's side rim to strike a curb on the right. …
In October 2023 I began to notice that the steering was not working properly. When driving I would notice that the steering would stick and require more force to turn. It would click while turning. I brought it to the tully mazda (nashua NH) who told me that others were experiencing the same but that there was no fix for this yet. On 12/27/23 I again notified tully of this issue and there was no fix for it. On 2/9/2024 I discussed again with tully who advised me that there was a recall to be announced shortly. They did not tell me that there was a safety issue driving the vehicle. On [redacted] while making a left turn (there are two side-by-side turn lanes and I was in the inside/left) i completed my turn and while straightening out the wheel the vehicle overcorrected hitting the vehicle to my immediate right. I have approx $5000 in damage but there were no bodily injuries.
The contact's wife owns a 2024 Mazda CX-90. The contact stated that while turning the steering wheel to the left, the steering wheel became stuck momentarily and there was resistance while attempting to return the steering wheel to center. There was an abnormal clicking sound coming from the steering wheel. The contact stated that additional force was needed to return the steering wheel to center. The vehicle was taken to the dealer where the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 24V022000 (Steering). A diagnostic test was performed on the vehicle, and it was determined that the steering gear was inoperable and needed to be replaced. The vehicle was not repaired. The failure mileage was 3,000.
The contact owns a 2024 Mazda CX-90. The contact stated that while driving at undisclosed low speeds and making a turn, the steering wheel jerked and vibrated, causing the vehicle to become difficult to maneuver. The contact stated that the steering wheel was pulling while veering to the right or to the left. There was no warning light illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that the failure persisted while driving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
The contact owns a 2024 Mazda CX-90. The contact stated that while driving around a long curve, the steering wheel started sticking, requiring the contact to return the steering wheel to center. No warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Campaign Number: 24V022000 (Steering); however, the VIN was not included. The local dealer was contacted and confirmed that there was no recall or warranty coverage associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2024 Mazda CX-90. The contact stated that while turning the steering wheel to the left, the steering wheel became stuck momentarily and experienced resistance while attempting to return the steering wheel to center. The contact stated that additional force was needed to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering rack and pinion were inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted about the failure. The failure mileage was 36,000.
The contact owns a 2024 Mazda CX-90. The contact stated that while operating the vehicle, several warning messages were displayed on the instrument panel, including the electronic stability control and the check engine warning lights. Later, while driving, the power steering failed, causing the steering wheel to become difficult to turn in either direction. The vehicle was driven to a local dealer, who was unable to determine the cause of the failures. The contact was informed that the battery would not remain charged. The manufacturer was not yet contacted. The failure mileage was 29,000.
The contact owns a 2024 Mazda CX-90. The contact stated that while operating the vehicle, the steering wheel was stiff and was sticking while turning. Additionally, the vehicle failed to drive straight. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 24V022000 (STEERING); however, the failure reoccurred. The vehicle was driven to the dealer, where the failure was associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,950.
The contact owns a 2024 Mazda CX-90. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel failed to return to center. There was an unknown warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with an electrical failure. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Related recalls
Steering
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024.
NHTSA investigations
Momentary increase in steering effort after recall remedy
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as "sticky steering") during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022.
Steering complaints in other CX-90 years
Frequently asked questions
How common are steering problems on the 2024 Mazda CX-90?
NHTSA has 188 complaints about the steering of the 2024 Mazda CX-90, 52% of the model year's 361 complaints. The component named most often is rack and pinion (1 mentions).
Is there a recall for 2024 Mazda CX-90 steering problems?
Yes — NHTSA recall 24V-022 (steering, Jan 18, 2024). Recall repairs are free at authorized dealers.
At what mileage do 2024 Mazda CX-90 steering problems start?
Half of the complaints with a recorded mileage happened before about 36,000 miles, and 33% before 25,000 miles.
Is it dangerous?
Owners linked 4 crashes, 0 fires and 3 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.