2014 Lincoln MKZ Steering Problems

Mileage when the problem started

• Under 25k
  215%
• 25k–50k
  18%
• 50k–75k
  538%
• 75k–100k
  323%
• 100k–150k
  215%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2014 Lincoln MKZ owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2024 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. In addition, the contact stated that there was an abnormal play in the steering wheel. The contact stated that the steering wheel was difficult to maneuver. The vehicle was driven to the residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front driver's side of the vehicle. The contact stated that the leak was close to the brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

The contact owns a 2014 Lincoln MKZ. The contact stated that while driving at 50 MPH, the steering wheel moves up and down. No warning lights were illuminated at the time of the failure. The vehicle was then taken to an independent where the contact was provided with information regarding NHTSA Campaign Number: 18V167000 (Steering). The owner also contacted an unknown Ford dealer. The dealer stated that the VIN was not included in NHTSA Campaign Number: 18V167000 (Steering). The vehicle was not repaired. The manufacturer has not been notified. The failure mileage was 123,000.

The contact owns a 2014 Lincoln MKZ. The contact stated that after starting the vehicle, the steering wheel was extremely difficult to turn in either direction. The messages "Steering Assist Unavailable" and "Hill Assist" were displayed on the instrument cluster. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 121,000.

The steering wheel on my 2014 Lincoln MKZ almost came off while driving. An internet search yielded information that there was a 2018 recall on Lincoln and Ford vehicles with the same problem. I took my vehicle to the local Lincoln dealer for repair and asked them to find the recall. They told me that it had not had a recall and refused to fix it based on the recall, but at my expense. The specifics of the recall (Ford reference 18S08) were that it was for 2014-2108 MKZ manufactured in the Hermosillo Assembly Plant in Mexico. Research has shown that my MKZ was manufactured in the Hermosillo Assembly Plant. My complaint is that the recall was for an identical year, make and model in the same manufacturing plant and common sense would tell you that there was a manufacturing defect, but that FORD/Lincoln did not capture all the affected vehicles. This is a serious and dangerous problem. …

I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.

A light came on for steering loss, stop safely and lock down my car. We are unable to drive it. The issue is the same to the recall number 19526 and possibly number 18508. Which my car is listed. The steering becsme difficult to turn and then eventually the light came on for steering loss and the car has been disabled. I looked up our Vin number [redacted] , and it was not included on this recall. However we believe it should be.

At different times, while driving at a low speed my steering wheel will not turn. Additionally, all these random drive assistance system lights are reflected on the dashboard. I believe it's the Electric power assist system that has a recall with the 2014 Lincoln MKZ not the Lincoln MKZ Hybrid. For example, Hill Start Assist Not Available, Check Adaptive Headlamps etc. This started December 1, 2022, and has been an on-going issue. I have to restart the car in order to continue to drive.

The contact owns a 2014 Lincoln MKZ. The contact stated while driving 40 MPH, the steering wheel became significantly loosened. There was no warning light illuminated. The contact stated that the failure had been recurring. The contact related the failure to NHTSA Campaign Number: 18V167000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

As I was driving, the power, steering failure light came on. It began to be difficult to steer. Once I pulled over, stop the car and restart it again the steering system was locked. Other warning lights with regards to collision control, etc. came on. Many other people have reported this problem with the steering mechanism on this particular car.

The electronic steering failed. A steering warning light came on and within 3-5 seconds the electronic steering failed completely. Fortunately I was only traveling at a low speed or would have likely been in an accident. Cost to repair was over $2000 and the car had 100,180 miles on it at the time of the failure.

Related recalls

Steering complaints in other MKZ years