2011 Lincoln MKZ Problems & Complaints

Use caution1.5× as many complaints as a typical year of the MKZ at the same age

Owners have filed 145 complaints about the 2011 Lincoln MKZ with the National Highway Traffic Safety Administration. That is 1.5× as many as a typical MKZ model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the air bags (66 complaints, typically around 45,000 miles). 5 recalls cover this model year, including 2 with a do-not-drive or park-outside warning.

145complaints
5recalls
11crashes
3fires
6injuries
0deaths

Most common 2011 Lincoln MKZ problems

  • Air bags~45,000 miles
    6646%
  • Brakes~99,000 miles
    2014%
  • Steering~72,000 miles
    1913%
  • Engine & cooling~89,000 miles
    139%
  • Body & structure~56,000 miles
    107%
  • Electrical system~38,000 miles
    86%
  • Other / not specified~53,000 miles
    86%
  • Speed control & acceleration~28,000 miles
    75%
  • Wheels & tires~83,000 miles
    64%
  • Transmission & drivetrain~31,000 miles
    43%
  • Lights~60,000 miles
    32%
  • Stability & traction control~89,000 miles
    32%
  • Seats~0 miles
    21%
  • Equipment & accessories~25,000 miles
    21%
  • Locks & latches~100,000 miles
    21%
  • Suspension~116,000 miles
    21%
  • Fuel & propulsion system~36,000 miles
    21%

Share of the 145 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Lincoln MKZ complaints by model year

200620072008200920102011201220132014201520162017201820192592811141701451461099784641413521
Owner complaints per model year, Lincoln MKZ. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best MKZ years: 2006, 2019, 2007. Years to avoid: 2010, 2017, 2012, 2011. Compare all years →

2011 Lincoln MKZ recalls (5)

Air bags › Frontal › Driver side › Inflator module

NHTSA recall 21V-158 · Mar 10, 2021 · 2,602,668 vehicles

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 19V-001 · Jan 7, 2019 · 782,384 vehiclesDo not drive

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 18V-775 · Nov 1, 2018 · 215 vehicles

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046.

Remedy: Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 16V-384 · May 31, 2016 · 1,892,343 vehiclesDo not drive

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California,…

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge.

Steering › Electric power assist system

NHTSA recall 15V-340 · Jun 2, 2015 · 393,623 vehicles

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln…

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC).

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2011 Lincoln MKZ:

Electric power steering failure

NHTSA investigation PE14030 · opened Oct 2, 2014 · closed Sep 10, 2015 · led to recall 15V-340

The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The…

Floor mat interference with accelerator

NHTSA investigation EA12009 · opened Dec 12, 2012 · closed Jun 12, 2014 · led to recall 14E-028

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined…

What 2011 Lincoln MKZ owners say

Air bags all 66 →

Takata recall. The contact owns a 2011 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact recently received a recall notice stating that parts were available; however, the contact was informed by the dealer that the parts were still not available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Jan 2022

My vehicle has a safety recall for a possible exploding driver airbag, recall number 21V158. This recall was issued 3/25/21, about 10 months ago, and the manufacturer still does not have a fix for it. This is unacceptable given the severity of the recall. The NHTSA website states that if the manufacturer has not remedied a recall in a reasonable amount of time, then a vehicle complaint should be submitted. In my mind, 10 months is an unreasonable amount of time. I hope that the NHTSA can put additional pressure on Ford/Lincoln to remedy this recall ASAP.

Mar 2021

Brakes all 20 →

I was stopping at a stop sign and was unable to stop immediately, instead I coasted a little bit before stopping. Then the brake warning lights and ABS and traction lights came on. I pulled over to a parking lot and turned the car off and turned it back on: all the lights came back on. I put on my flashers and very carefully and slowly drove my car to Jiffy Lube. They did an $108 oil change and checked the brake pads and brake fluid levels and said everything was fine and I would need to take it to a larger shop. I contacted the Apple Ford dealer near me and had my family follow me as I dropped it off. They said it would be a total of $310 for diagnostic and brake flush. I did the flush and it didn't work. They said it would cost just shy of $3k to replace the entire hydraulic system. I took the car home because that is too much for a 2011 vehicle. …

May 2024

Recently I have experienced a "soft brake pedal" on my 2011 Lincoln MKZ. I investigated online and here's what I found. So far there is no recall on this vehicle but SHOULD BE. NHTSA believes the hydraulic control valves can become corroded and stuck, causing soft brake pedals and longer stopping distances. In some cases, braking returns to normal when the valves subsequently become unstuck, causing an intermittent condition that makes a correct diagnosis difficult. On Ford's side, engineers discovered a gelatinous material that prevented control valves from properly returning to the closed positions after actuation. The automaker also found the gelatinous material likely occurred when brake fluid hit the valve coating. …

May 2023

Steering

While making a right turn into Walmart parking lot, car was suddenly very difficult to turn. We almost hit the car in the lane next to us. We had to back up into the main road and risked a collision there as well just to pull into the parking lot. Like the power steering went out. Just a mile before that turn we made a turn and had no issue. Highway driving is okay, it is just difficult to steer in low speed city driving conditions. I had a mechanic look at it. he could not find anything wrong so we flushed the power steering with fresh fluid. It did not seam to help. He concluded that the electric assist is probably what failed. We looked this up, and it is a common problem with this model year MKZ and a recall has been out for this. But, for some reason my car does not pull up this recall.

Nov 2021

Tl* the contact owns a 2011 Lincoln MKZ hybrid. The contact stated while making a turn from a stop sign, the steering wheel became hard to maneuver. As a result, the vehicle was hit on the front passenger side by another vehicle. The contact stated that the front passenger side air bag deployed injuring his girlfriend. His girlfriend sustained cuts to the stomach as the contact stated it seemed that metal shrapnel had deployed from the air bag. The passenger in the rear middle also sustained injuries to the hip. Medical attention was required. A police report was filed. The contact stated prior to the collision, he contacted st auto sales inc (4545 glenwood rd, decatur, ga) to make them aware of the steering wheel failure. The contact stated that they advised him to add steering fluid to the reservoir. …

120,000 miles · Jan 2021 · crash · 2 injuries

2011 Lincoln MKZ engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.5L 4-cyl hybridCVTFWD41 / 35 / 38
3.5L 6-cyl6-speed automaticFWD18 / 26 / 21
3.5L 6-cyl6-speed automatic4WD17 / 24 / 19

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2011 Lincoln MKZ a good car?

Based on 145 owner complaints filed with NHTSA, the 2011 MKZ rates use caution: 1.5× as many complaints as a typical year of the MKZ at the same age. It is one of the MKZ years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2011 Lincoln MKZ?

The air bags — 66 complaints, 46% of all complaints for this model year. Next are the brakes (20) and steering (19).

How many recalls does the 2011 Lincoln MKZ have?

There are 5 recalls for the 2011 Lincoln MKZ, the most recent from March 10, 2021 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Lincoln MKZ?

The best years by complaints, compared at the same age, are 2006, 2019 and 2007. Years to avoid or approach with caution: 2010, 2017, 2012 and 2011. See the full Lincoln MKZ years comparison.

At what mileage do 2011 Lincoln MKZ problems happen?

The median mileage reported in complaints is about 69,000 miles; 32% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.