2012 Lincoln MKZ Airbag Problems

Mileage when the problem started

• Under 25k
  425%
• 25k–50k
  638%
• 50k–75k
  425%
• 75k–100k
  16%
• 100k–150k
  16%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2012 Lincoln MKZ owners, lightly cleaned up (personal details are redacted by NHTSA).

Takata recall. The contact owns a 2012 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

I was notified April 2021, that my vehicle had an airbag safety recall repair. To date, I have not been notified to bring my vehicle in for the repair to be performed. The parts were to be in the third quarter of 2021, I have been patient. But, this recall addresses the driver side airbag. I am concerned that if it explodes, I could be seriously hurt. Please advise me. What is my next step.

Tl* the contact owned a 2012 Lincoln MKZ. The contact stated that while on the interstate driving 50 MPH, there was a two vehicle collision and all the vehicle attempted to stop but it caused multiple collisions. The contact depressed her brake pedal however she crashed into the rear of the vehicle in front. The air bags failed to deploy. The contact sustained bruises to the stomach from the seat, head, both shoulders, knees, chest and both arm injuries that required medical attention. The contact mentioned the other driver was not injured. A police report was filed. The vehicle was towed to a tow lot and was not taken to a dealer or an independent mechanic. The vehicle was destroyed. The VIN was part of NHTSA campaign number: 19V001000 (air bags). The manufacturer was notified of the failure. But did not assist. The approximate failure mileage was 135,000.

Tl* the contact owns a 2012 Lincoln MKZ. The contact stated while driving approximately 35- 40 MPH, lost control of the vehicle and crashed into a wooded electric pole, however the air bags did not deploy. The driver sustained a broken nose, contusions on the knees, sprained ankle and wrist as well as the passenger sustained contusions on the knees and head injuries that required medical attention. No warning lights illuminated before the crash. A police report was filed. The vehicle was towed to alex karras Lincoln, inc. (6760 14th st w, bradenton, fl 34207) where the failure was not diagnosed as the vehicle was deemed a total loss. The manufacturer was contacted however no assistance was offered. The contact mentioned that the passenger front air bag was serviced under an unknown air bag recall in 2016. The approximate failure mileage was 40,000.

Traveling n on 95 just beyond richmond va on 11/26/16 traffic came to a stop and I was attentive and recognized the need to brake quickly. The car initially slowed but did not respond further to applying brakes. I rear ended a Jeep grand cherokee. Major damage to my car - minimal to the Jeep. Airbags did not deploy. I am still confused by what happened - I had time to stop the vehicle but it did not respond. I am 60 years old and a long time city commuter along with having traveled this route regularly since 1979. I cannot help but conclude there was some type of brake malfunction with my 2012 Lincoln MKZ.

Tl* the contact owned a 2012 Lincoln MKZ. While driving approximately 45 MPH, the contact crashed into the rear of another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The dealer was not contacted. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

I fully stopped in a parking place where I use to go every Monday to pick up kids from a dancing school. After I fully stopped and try to put the clutch on p the car accelerated by itself. I went trough a building and as I tried to control the car I was trying to put in p and I was not able. I kept my foot on the brake and tried to stabilize the car..eventually the car ended in a ditch and I was able to exit immediately. The air begs opened only after I exit the car. I was in complete shock and I was taken to a local hospital by the rescue squad. I asked my insurance to keep the completely damaged car to be inspected by Lincoln inspectors since the car had 2 problems 1. Accelerated when fully stopped 2 air begs did not open during the crash with the building my insurance chubb wrote to Lincoln company but until today no one responded or inspected the damaged car. …

Tl* Takata recall. The contact owns a 2012 Lincoln MKZ. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (schumacher Lincoln of delray, 2102 s federal hwy, delray beach, fl 33483, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 12/20/18

Takata recall this recall is almost 2 years old. I am not sure sure what 'timely manner' is, but I am guessing 2 years is not a timely manner. I have called my local dealer with no results to get this fixed. Per safercar.gov: "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: [phone] or tty: [phone] or file an online complaint with NHTSA."

My front passenger air bag light comes on saying it isn't functioning - has happened since I bought the car in 2014, but I never noticed until warranty was over (only happens if someone sits in seat, which is not often). I do not see any recall -and wonder if thisis something I have to have fixed at my own cost as dealer said "too bad". No problems as of yet, but worried a passenger can be hurt badly.

Related recalls

NHTSA investigations

Airbag complaints in other MKZ years