2010 Lincoln MKZ Airbag Problems

Which parts fail

• Side/window
  1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  00%
• 25k–50k
  643%
• 50k–75k
  214%
• 75k–100k
  17%
• 100k–150k
  429%
• 150k+
  17%

Owner reports

Selected complaints filed with NHTSA by 2010 Lincoln MKZ owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2010 Lincoln MKZ. The contact stated that while in the car wash the transmission was shifted back to the Driver position when suddenly the vehicle experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a pair of the iron post. During the crash, the front of the vehicle was severely damaged but the airbags did not deploy. The driver sustained a concussion, head laceration, neck, left leg, and right shoulder injuries which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.

I traded in this 2010 Lincoln MKZ on November 24, 2018 at Classic Acura in Beaumont, Texas. Since that time I have contacted both Lincoln Motor Company by phone and email plus Kinsel Ford-Lincoln of Beaumont, Texas in person and by phone. These contacts were done multiple times and today I received another recall notice (19S54-ABS HCU Valve Concern (17X29) on the 2010 Lincoln that I no longer own. has not been keeping whoever is the new owner of the 2010 Lincoln MKZ advised of recalls.

Takata recall. The contact owns a 2010 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2010 Lincoln MKZ. While driving on a rocky driveway, the vehicle skidded to the left and accelerated at a high rate of speed. The vehicle crashed into a ditch. The driver sustained a head injury. The front passenger sustained back and spinal pain. A four year old child occupant, who was wearing a seat belt, experienced whiplash. All occupants received medical attention. The vehicle was towed to a tow yard. None of the air bags deployed. A police report was filed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 18V046000 (air bags), but the contact was not notified of the recall campaign. The manufacturer was notified of the crash. The approximate failure mileage was 198,000. Updated 12/12/18

Tl* the contact owned a 2010 Lincoln MKZ. While the contact was driving at an unknown speed and turning left, the front driver's side was struck by another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a tow yard. The vehicle was not taken to a dealer to be diagnosed. The insurance company deemed the vehicle a total loss. The manufacturer was not notified of the failure. The failure mileage was 110,000. Consumer stated vehicle was a total loss.

Tl* the contact owned a 2010 Lincoln MKZ. While pulling off from a stop sign and making a right turn, the vehicle accelerated independently and crashed into a pole. The brake pedal was depressed, but failed to respond. The air bags did not deploy. A police report was filed. The contact sustained an injury to the right hand that needed medical attention. The vehicle was towed to a junkyard. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 43,000.

My 2010 Lincoln MKZ car was struck directly on the drivers door on December 29, 2014 by another car at an estimated 45 MPH. Side impact airbags failed to deploy resulting in driver being badly injured. This accident occurred on a city intersection where the other driver ran a red light.

Takata recall--I received notification of NHTSA recall 16v-384 in a letter from Lincoln motor company dated July, 2016, which stated that I would be notified when parts were available for the repair. In December, 2017 a 2nd letter arrived from Lincoln advising me that I should not allow anyone to sit in the front row passenger seat, and that Lincoln expected remedy parts to be available in the spring of 2018. On 6/11/18 a 3rd letter arrived from Lincoln dated May,2018 advising me that parts are anticipated to be available during the 2nd and 3rd quarter of 2018, and that Lincoln would pay up to $45 per day for a rental vehicle while waiting for parts. However, $45 per day will not cover the cost of renting an equivalent vehicle. …

Takata recall: fortunately, my auto has not yet been in a situation that would cause the front airbags to deploy, however, lack of action on this airbag recall is causing me economic hardship. I desire to obtain a new vehicle, but am unable to trade in the 2010 Lincoln as the dealer said they cannot sell a vehicle under an active recall, and no parts are available to rectify the situation. I've requested an update from the Ford dealer in hutchinson, mn multiple times, and have very rudely been told there are no replacement parts and to stop asking. So, I can't safely drive my car, sell my car, or repair it! The trade in value has dramatically decreased in the year I've been trying to get rid of the vehicle. This takes corporate irresponsibility to a whole new level. What is taking so long, and why is Ford and its dealerships being allowed to be so rude and irresponsible?

I was notified of this recall for airbags and told to get a rental car as my car is not safe. My car has been sitting since 6/04/18 (130 days) I am stuck driving a Ford fusion with little to no option while I make a payment on a car that I do not get to enjoy. My car is in my driveway and in the way it is sitting and now won't start. I have asked the dealership for any updates and they do not respond, I sent emails and they are ignored. Winter is coming and I want my heated seats and AWD. Enough is enough,.

Related recalls

Airbag complaints in other MKZ years