Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2007 Lexus ES350 owners, lightly cleaned up (personal details are redacted by NHTSA).
Dashboard melt when the temperature reach 80 degree which is most days of the year in florida, couple of month ago the melting dashboard is causing a severe glare that make visibility difficult, as a result it is a hazard to drive this car every day or for more than one hour at the time or the temperature is 80 degree or higher. Lexus refused to remedy the defect in the past and now that many people are complaining Lexus is saying the do not have enough parts to replace all the melting dashboard. Meanwhile I can be killed in a car accident and Lexus could care less. I have three young children, safety and visibility are essential to drive my car. I no longer feel safe in my Lexus ES350 2007 and I lost my trust in the brand name. I need your help in remedy my hazard/safety issue caused intestinally by Lexus knowing florida has a higher temperature than most other states.
Tl* the contact owns a 2007 Lexus ES350. The contact stated that the dashboard began to melt and caused a glare that distracted the contact while driving. The contact called the mungenast Lexus dealer (13700 manchester rd, manchester, mo 63011; [phone]) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was no longer covered under warranty. The approximate failure mileage was 58,700.
Tl* the contact owns a 2007 Lexus ES350. The contact stated that the dashboard was melting. The contact took the vehicle to get inspected by the dealer and they stated that the failure was a known problem in florida and arizona. The dealer stated that the cause of the failure was due to heat and the contact would have to pay for the repair. The manufacturer was notified and offered no assistance. The vehicle was not repaired. The failure mileage was 77,000.
Tl* the contact owns a 2007 Lexus ES350. While stationary and driving various speeds, a glare came from the dashboard that obstructed the contact's vision. The reflection of the sun onto the dashboard created a glare. The sunlight was reflected from the dashboard onto the windshield, which prevented the contact from seeing clearly. The manufacturer and dealer were not made aware of the issue. The failure mileage was 71,000.
Tl* the contact owns a 2007 Lexus ES350. The contact stated that the dashboard was soft, deteriorating, and melting. Also, the TPMS warning indicator was illuminated. The contact called herrin-gear Infiniti (685 high st, jackson, ms 39202, [phone]) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 200,000.
Tl* the contact owns a 2007 Lexus ES350. The contact stated that the entire dashboard had melted. The vehicle was taken to the dealer for diagnostic testing. The technician stated the dashboard needed to be replaced. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 100,000.
I had an accident that was very severe and airbags did not deploy. I filed a complaint with Lexus and did not get a satisfactory answer. I felt the impact through the steering wheel. All I want to know why airbags did not deploy. Please help me with that.
On 07/2009 we took our 2007 Lexus ES350 in for service with 20K miles. It was being taken in for a brake problem, faulty visor and vehicle tilted/leaning. I was advised that the brakes had 1mm left (near brake failure). A Lexus tech replaced the brakes, visor and confirmed that the vehicle was tilted/leaning. Since then the vehicle returned several times for service including but not limited to the following: brakes and tilt/leaning. The brakes were replaced again and another tech confirmed that the vehicle was tilted/leaning with visual and physical inspection. The tech measured from the wheel well to the ground. The dealer replaced the front suspension but the results were the same. The vehicle is still tilted/leaning and now Lexus is refusing to fix it and stated, they have done all they can do to fix it. …
On July 24, 2014 I noticed the dashboard on the driver side was starting to look sticky and shiny like the passenger side, but didn't think anything of it until I started driving and could not see clearly out of the windshield because of the glare from the sticky and shiny dashboard. After further research I find that I am not the only consumer with this problem. In 2012 I first noticed the sticky and shiny dashboard only on the passenger side which I've mentioned the issue to the dealer who stated he hasn't heard about such issue. I will be bringing my car in as it is now affecting my ability to drive safely because of the glare on the windshield and will present them with the many other complaints seen here. Clearly this is a safety hazard that Lexus needs to issue a recall on before the entire dashboard melts and affects the airbags. …
I bought this car used on March 2010. At first I thought the previous owner had sprayed something on the dash to clean it. The dash was reflecting the sun so bad that we finally bought a cover and installed it. This has been a life saver! I saw another person on tv with the same problem, and this prompted me to do some more research. It is true that the entire dash board is melting! I was under warranty when I bought it and paid for an extended warranty for 4 years. My warranty just ran out in April and I have not renewed it at this time. I did mention to my Lexus dealer about the issue while I was under warranty, but they were not able to correct it for some reason. Even when I told him that the glare was so bad, he still could not remedy the problem. So I would like to add myself to the number of people with the same concerns as mine.
Body complaints in other ES350 years
Frequently asked questions
How common are body problems on the 2007 Lexus ES350?
NHTSA has 40 complaints about the body & structure of the 2007 Lexus ES350, 9% of the model year's 465 complaints. The component named most often is body (18 mentions).
Is there a recall for 2007 Lexus ES350 body problems?
No. NHTSA lists no body & structure recall for the 2007 Lexus ES350, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2007 Lexus ES350 body problems start?
Half of the complaints with a recorded mileage happened before about 50,000 miles, and 25% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 2 fires and 0 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.