Body complaints by model year
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
While driving on the interstate at approximately 70 miles per hour at 6:45 pm on Tuesday, March 6th, my sunroof suddenly exploded and glass fragments fell inside my vehicle. At the time of the explosion, there were not any cars around my vehicle nor did I hit any object on the road including a pothole. The explosion sounded as if a gun went off near my head and the glass immediately began to split into small pieces. Other than having some ringing in my ears as a result of the explosion noise, I did not suffer any other physical damage. I took the car into the Lexus dealer and they stated that they had never had a case where a sunroof exploded without something hitting it directly. I know for a fact that nothing hit my vehicle or my sunroof as I was traveling on the interstate without any car or truck around me at the time of the explosion. …
I was driving down the highway having just picked picked up thiis car I just bought from the dealership when suddenly I heard a loud expolosion up above and noticed my sunroof exploded sending pieces of glass into my car. I was scratched and had to get home 1/2 hour away. Dealership was far. The dealershhip said to call the insurance. I think it could bet the way the sunroof was put in but not sure.
The contact owns a 2010 Lexus ES350.The contact stated while driving at various speeds, the sun was reflecting on the dashboard. There was a mirror-like image obstructing the driver's vision. The contact stated that there was a shiny substance on the dashboard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 91,000.
Happened in a residential neighborhood. In motion to make a turn around from the main street into a side street. I wanted to head back the direction from where I had just been. I was moving very slowly because of the small turning radius.I was just turning into the very opening of the side street. Upon curving into the "u" of my turn the car fiercely propelled forward. It felt like it was attempting a "0 to 60" launch. I looked at my foot in disbelief that I May have been on the gas pedal .no... My foot was on the brake. My car crashed into a large rock/boulder residential landscape that stopped it. I shut my engine off. Passenger side rear wheel was off the ground. Front right was elevated on top of rocks. I was fine. Very shaken and in disbelief of the rapid launch and situation. Rapid car had to be towed. Exterior damage. Underside damage as well.
I was driving on the freeway when I got rear ended with my daughter in the backseat in her car seat, and I being the driver 8 months pregnant. Car was severely damage no air bags deploy, this is not the first time this happens that the air bags do not deploy at the time of the accident. I was wearing my seat belt I hit my forehead on the steering wheel both times. I am concerned regarding this. Very expensive car to have these malfunctions.
Tl* the contact owns a 2009 Lexus ES350. While the vehicle was parked, it was noticed that the dashboard overheated and melted from the sun. In addition, the dashboard emitted an abnormal odor when melting. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,549.
Tl* the contact owns a 2008 Lexus ES350. The contact stated that the dashboard was fractured and melted. The fracture began from the passenger side to the ignition area. The dashboard was broken into pieces and exposed the ignition, which caused the key to be loose. The contact spoke with sterling mccall Lexus (10025 southwest freeway, houston, tx 77074, [phone]) and was informed that the vehicle's warranty had expired. The manufacturer was contacted and advised the contact that the dashboard replacement program had expired for the 2008 Lexus ES350. The vehicle was not diagnosed or repaired. The failure mileage was 118,000.
Tl* the contact owns a 2008 Lexus ES350. Due to the glare of the sun, the dashboard melted and become very sticky. The vehicle was taken to chatham parkway Lexus (located at 1120 chatham pkwy, savannah, ga 31405, [phone]) for a routine oil service and the contact informed them of the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000. The VIN was not available.
Frequently asked questions
Which Lexus ES350 years have body problems?
By NHTSA complaints, the 2007 (40), 2008 (12), 2010 (7) and 2009 (5) model years. Body complaints make up 9% of all complaints for the 2007.
Is there a recall for Lexus ES350 body problems?
No. NHTSA lists no body & structure recall for any Lexus ES350 model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Lexus ES350 body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 46,000 miles; 50% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (45 mentions), followed by the body › door (2).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.