2022 Kia Sorento Phev Problems & Complaints

Not enough data

Owners have filed 22 complaints about the 2022 Kia Sorento Phev with the National Highway Traffic Safety Administration. There isn't enough complaint history for the Sorento Phev to compare model years reliably. The most reported problem area is the transmission & drivetrain (9 complaints, typically around 17,000 miles). 5 recalls cover this model year, including one with a do-not-drive or park-outside warning.

22complaints
5recalls
1crashes
0fires
0injuries
0deaths

Most common 2022 Kia Sorento Phev problems

  • Transmission & drivetrain~17,000 miles
    941%
  • Electrical system~17,000 miles
    732%
  • Engine & cooling~20,000 miles
    523%
  • Brakes
    314%
  • Driver assistance~23,000 miles
    314%
  • Seat belts
    29%
  • Equipment & accessories
    29%
  • Fuel & propulsion system
    29%
  • Body & structure
    15%
  • Windows, wipers & sunroof
    15%
  • Speed control & acceleration
    15%

Share of the 22 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Kia Sorento Phev complaints by model year

20222023202522813
Owner complaints per model year, Kia Sorento Phev. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Sorento Phev years: 2025. Compare all years →

2022 Kia Sorento Phev recalls (5)

Back over prevention › Sensing system › Camera

NHTSA recall 23V-610 · Aug 31, 2023 · 144,979 vehicles

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display.

Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542.

Fuel system, gasoline › Storage › Tank assembly

NHTSA recall 23V-027 · Jan 25, 2023 · 34 vehicles

Kia America, Inc. (Kia) is recalling certain 2022 Sorento Plug-In Hybrid (PHEV) vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.

Remedy: Deales will inspect and replace the fuel tank, as necessary, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact Kia customer service at 1-800-333-4542.

Trailer hitches

NHTSA recall 22V-703 · Sep 19, 2022 · 70,887 vehiclesPark outside

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge.

Seat belts › Pretensioner

NHTSA recall 22V-447 · Jun 23, 2022 · 17,199 vehicles

Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542.

Seat belts › Front

NHTSA recall 22V-127 · Mar 4, 2022 · 213 vehicles

Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Remedy: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2022 Kia Sorento Phev:

Seat Belt Pretensioners May Rupture

NHTSA investigation RQ22003 · opened Aug 8, 2022 · closed May 26, 2023 · led to recall 23V-094

On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2022 Kia Sorento Phev owners say

Transmission & drivetrain

The contact owns a 2022 Kia Sorento PHEV. The contact stated the upon starting the vehicle, an abnormally loud revving sound was coming from the engine while the vehicle was idling. Additionally, the contact stated that the vehicle hesitated upon the depression of the accelerator pedal while traveling at various speeds. No warning light was illuminated. The vehicle was initially taken to Seelye Kia of Battle Creek (791 W Dickman Rd, Battle Creek, MI 49037) where the contact was informed that the acceleration issue was normal vehicle operation due to the Hybrid feature. The vehicle was then taken to another dealer where the contact was provided the same issue as the dealer. The contact stated that the hesitation had worsened and had become more frequent. The manufacturer was notified of the failure and the contact was provided a case number. …

20,000 miles · May 2022

The contact owns a 2022 Kia Sorento. The contact stated while driving approximately 65 MPH up an incline in inclement weather, the vehicle rolled backward. The contact stated that the AWD failed to lock the wheels. The contact then stated that all four tires started to spin while in AWD. Additionally, the contact stated that while attempting to turn on the heat, she smelled a burning odor through the vents. The contact also stated that there was an alert indicating to activate the heat in hybrid mode; however, the vent was blowing cold air. Additionally, the contact stated that previously the sensor malfunction warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 17,000.

17,000 miles · Jan 2023

Electrical system

The contact owns a 2022 Kia Sorento. The contact stated while driving approximately 65 MPH up an incline in inclement weather, the vehicle rolled backward. The contact stated that the AWD failed to lock the wheels. The contact then stated that all four tires started to spin while in AWD. Additionally, the contact stated that while attempting to turn on the heat, she smelled a burning odor through the vents. The contact also stated that there was an alert indicating to activate the heat in hybrid mode; however, the vent was blowing cold air. Additionally, the contact stated that previously the sensor malfunction warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 17,000.

17,000 miles · Jan 2023

The contact owns a 2022 Kia Sorento PHEV. The contact stated that upon depression of the accelerator pedal, the vehicle would hesitate without warning. The contact also stated that while attempting to park the vehicle, the gear shifter remained stuck in neutral(N) and the vehicle could not be moved or turned off. The contact called the dealer and had the vehicle towed to the dealer. A diagnostic test was performed; however, the failure could not be duplicated. The manufacturer had also been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 500.

1,000 miles · Apr 2022

Engine & cooling

The contact owns a 2022 Kia Sorento PHEV. The contact stated the upon starting the vehicle, an abnormally loud revving sound was coming from the engine while the vehicle was idling. Additionally, the contact stated that the vehicle hesitated upon the depression of the accelerator pedal while traveling at various speeds. No warning light was illuminated. The vehicle was initially taken to Seelye Kia of Battle Creek (791 W Dickman Rd, Battle Creek, MI 49037) where the contact was informed that the acceleration issue was normal vehicle operation due to the Hybrid feature. The vehicle was then taken to another dealer where the contact was provided the same issue as the dealer. The contact stated that the hesitation had worsened and had become more frequent. The manufacturer was notified of the failure and the contact was provided a case number. …

20,000 miles · May 2022

My 2022 KIA Sorrento PHEV periodically gives a "Check Hybrid System, Stop Safely" emergency warning. When this happens the vehicle will not accelerate and can only be limped to a stop. This has occurred 4 times in 18 months. In three instances the vehicle was limped to a safe stop but on the other occasion it left us stranded in an intersection. This problem creates imminent danger and potential peril. KIA maintenance looked at the vehicle after the last two events and reported that they can't do anything because there aren't any recorded fault codes. From a technical perspective, it appears that an electronic problem occurs where the hybrid control either fails to recognize the low battery status or fails to command the engine to run when needed. Once stopped I can see that the hybrid electric battery charge has depleted and the engine failed to start. …

Dec 2023

Frequently asked questions

Is the 2022 Kia Sorento Phev a good car?

There isn't enough complaint history for the Sorento Phev to compare model years reliably. So far owners have filed 22 complaints with NHTSA.

What is the most common problem with the 2022 Kia Sorento Phev?

The transmission & drivetrain — 9 complaints, 41% of all complaints for this model year. Next are the electrical system (7) and engine & cooling (5).

How many recalls does the 2022 Kia Sorento Phev have?

There are 5 recalls for the 2022 Kia Sorento Phev, the most recent from August 31, 2023 (camera). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Kia Sorento Phev?

The best years by complaints, compared at the same age, are 2025. See the full Kia Sorento Phev years comparison.

At what mileage do 2022 Kia Sorento Phev problems happen?

The median mileage reported in complaints is about 20,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.