The problem
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Recall details
| NHTSA campaign | 23V-610 (23V610000) |
|---|---|
| Manufacturer number | SC280 |
| Manufacturer | Kia America, Inc. |
| Component | Back over prevention › Sensing system › Camera |
| Report date | August 31, 2023 |
| Owners notified | October 27, 2023 |
| Vehicles affected | 144,979 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 23V-610 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 144,979 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.