Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2025 | 13 | −50% | 3 | Transmission | Good |
| 2023 | 8 | — | 2 | Engine | Few |
| 2022 | 22 | — | 5 | Transmission | Limited data |
* Complaints compared with the median Sorento Phev year at the same age, so new and old years are judged fairly. How this works.
Most common Kia Sorento Phev problems
Latest Kia Sorento Phev recalls
Electrical system › Instrument cluster/panel
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026.
Electrical system › Body control module › Software
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Remedy: Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542.
Back over prevention › Sensing system › Camera
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display.
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542.
Fuel system, gasoline › Storage › Tank assembly
Kia America, Inc. (Kia) is recalling certain 2022 Sorento Plug-In Hybrid (PHEV) vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.
Remedy: Deales will inspect and replace the fuel tank, as necessary, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact Kia customer service at 1-800-333-4542.
Frequently asked questions
What years of the Kia Sorento Phev should you avoid?
None of the Kia Sorento Phev years has an unusually high number of complaints compared with the others at the same age.
What is the best year for the Kia Sorento Phev?
2025 has the fewest complaints compared with other Sorento Phev years at the same age. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Kia Sorento Phev problems?
Across all years, owners report the most problems with the transmission & drivetrain (13), electrical system (13) and engine & cooling (10). Transmission complaints peak in the 2022 model year.
How many recalls has the Kia Sorento Phev had?
8 recalls across 2022–2025. The model year with the most is 2022. See all Kia Sorento Phev recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.