2025 Kia EV9 Problems & Complaints

Not enough data

Owners have filed 21 complaints about the 2025 Kia EV9 with the National Highway Traffic Safety Administration. There isn't enough complaint history for the EV9 to compare model years reliably. The most reported problem area is the wheels & tires (6 complaints). 4 recalls cover this model year.

21complaints
4recalls
0crashes
0fires
0injuries
0deaths

Most common 2025 Kia EV9 problems

  • Wheels & tires
    629%
  • Electrical system
    419%
  • Transmission & drivetrain
    314%
  • Windows, wipers & sunroof
    314%
  • Seats
    314%
  • Steering
    314%
  • Brakes
    210%
  • Driver assistance
    15%
  • Suspension
    15%
  • Fuel & propulsion system
    15%
  • Other / not specified
    15%
  • Engine & cooling
    15%

Share of the 21 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Kia EV9 complaints by model year

2024202520262092127
Owner complaints per model year, Kia EV9. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Kia EV9 years →

2025 Kia EV9 recalls (4)

Air bags › Sensor › Occupant classification › Front passenger

NHTSA recall 26V-545 · Aug 21, 2026 · 21,290 vehicles

Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat.

Remedy: Dealers will inspect and replace the ODS mat and bladder tube with a new one and ensure proper routing as necessary, free of charge. Owner notification letters will be mailed beginning October 20, 2026.

Power train › Driveline › Driveshaft

NHTSA recall 25V-115 · Feb 24, 2025 · 342 vehicles

Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.

Remedy: Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.

Seats › Critical fasteners

NHTSA recall 24V-962 · Dec 20, 2024 · 22,883 vehicles

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542.

Electrical system › Software

NHTSA recall 24V-757 · Oct 10, 2024 · 14,163 vehicles

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2025 Kia EV9:

Windshield Wiper Failure

NHTSA investigation PE25004 · opened Apr 29, 2025 · closed Mar 11, 2026

On April 29, 2025, NHTSA's Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25004) to investigate inoperative windshield wipers in model year (MY) 2024-2025 Kia EV9 vehicles. The complaints report windshield wipers that malfunction while driving, when snow and/or ice accumulates on or at the bottom of the windshield or in the cowl.

What 2025 Kia EV9 owners say

Wheels & tires

While driving on the freeway I suddenly lost control of the vehicle, with the vehicle swerving left and back across several lanes. Thankfully, I avoided a catastrophic accident and managed to pull over safely. There were no warning lamps or messages of any kind prior to the failure. Upon inspection of the driver's side rear wheel, I discovered that multiple lug nuts had snapped off, with the studs still attached to the lug nuts. The remaining lug nuts were extremely loose. I have never heard of such a dangerous defect in a brand-new vehicle, and it appears as if the wheel may not have been tightened properly before I took possession or they loosened since then (possibly due to having had just driven through freezing temperatures). I had only had the brand new car for 5 weeks and added 400 miles to the odometer (total mileage 544). …

Feb 2025

Vehicle Information: 2025 Kia EV9 GT-Line AWD VIN: [redacted] Mileage: ~16,000 miles Component/Part Affected: Wheel studs / Wheel attachment system Summary: Multiple wheel studs (3 on one wheel, 2 on another) were found stripped/damaged on my [redacted] Kia EV9, making the vehicle unsafe to drive. This is a critical safety issue, as wheels cannot be properly secured and could detach while driving. Details: The vehicle has been serviced exclusively at Kia dealerships (Winn Kia Fremont and Putnam Kia Burlingame, CA). Putnam Kia Burlingame visits (7/31/25 and 8/29/25) involved seat motor repairs, multi-point inspections, and tire-pressure checks only. No wheel removal or rotation occurred there as per their confirmation. Kia Fremont has performed all wheel/tire-related services and recently discovered the damage. Photos show damage across two wheels (3 studs stripped on one, 2 on another). …

Sep 2025

Electrical system

Component: Electrical System / Instrument Panel Speed at time of failure: [Insert typical speed, e.g., 65 mph] Description of Incident: My vehicle is suffering from an intermittent but total loss of the instrument cluster functionality while in motion. The display goes dark and is replaced by a "No Signal" message. This results in the immediate loss of all critical safety information, including speed, battery range, and warning telltales. This is a direct violation of FMVSS No. 101 (Controls and Displays). Specific Recalls/Campaigns Not Addressed: I brought my vehicle to Fiesta KIA (Dealer Code 53232) to address the following open safety campaigns which they failed to remediate: NHTSA Recall #24V-757 (KIA SC326): "Instrument Cluster Screen May Fail." This is exactly the failure I am experiencing. …

Jan 2026

I am submitting a safety complaint regarding a serious incident involving my 2025 Kia EV9. The vehicle was serviced on March 1 at World Kia in Joliet, Illinois. On April 4, only four days after that service, the vehicle experienced a sudden and unexpected ICCU failure while I was driving. During my normal travel, in active traffic and at speed, the vehicle abruptly entered limp mode and displayed multiple system warnings. This caused an immediate and significant reduction in power, creating a hazardous situation for myself and surrounding drivers. I was forced to maneuver the vehicle out of traffic while it was rapidly losing propulsion capability. The vehicle is currently at Berwyn Kia in Berwyn, Illinois for diagnosis and repair. I am reporting this incident due to the clear safety implications of a sudden loss of power during highway driving operation. …

Apr 2026

Transmission & drivetrain

I am submitting a safety complaint regarding a serious incident involving my 2025 Kia EV9. The vehicle was serviced on March 1 at World Kia in Joliet, Illinois. On April 4, only four days after that service, the vehicle experienced a sudden and unexpected ICCU failure while I was driving. During my normal travel, in active traffic and at speed, the vehicle abruptly entered limp mode and displayed multiple system warnings. This caused an immediate and significant reduction in power, creating a hazardous situation for myself and surrounding drivers. I was forced to maneuver the vehicle out of traffic while it was rapidly losing propulsion capability. The vehicle is currently at Berwyn Kia in Berwyn, Illinois for diagnosis and repair. I am reporting this incident due to the clear safety implications of a sudden loss of power during highway driving operation. …

Apr 2026

There is an "i-pedal" feature that sets regen braking to bring the vehicle to a complete stop when letting off the accelerator pedal. In this mode, the vehicle only moves when pressing down on the pedal, and it stops when the pedal is released. When shifting the vehicle into reverse, "i-pedal" is automatically and silently turned off, causing the vehicle to suddenly start moving when releasing the brake pedal and no longer stop when releasing the accelerator pedal. This is dangerous because the pedals suddenly and unexpectedly behave differently with no input from the driver. If "i-pedal" is enabled by the driver, it should not switch out of "i-pedal" without the driver choosing to do so.

Jan 2025

2025 Kia EV9 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedRWD100 / 78 / 89 MPGe304 mi
ElectricSingle-speedAWD91 / 75 / 83 MPGe280 mi

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2025 Kia EV9 a good car?

There isn't enough complaint history for the EV9 to compare model years reliably. So far owners have filed 21 complaints with NHTSA.

What is the most common problem with the 2025 Kia EV9?

The wheels & tires — 6 complaints, 29% of all complaints for this model year. Next are the electrical system (4) and transmission & drivetrain (3).

How many recalls does the 2025 Kia EV9 have?

There are 4 recalls for the 2025 Kia EV9, the most recent from August 21, 2026 (front passenger). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.