The problem
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
The risk
Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
The fix
Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
Recall details
| NHTSA campaign | 24V-962 (24V962000) |
|---|---|
| Manufacturer number | SC329 |
| Manufacturer | Kia America, Inc. |
| Component | Seats › Critical fasteners |
| Report date | December 20, 2024 |
| Owners notified | January 24, 2025 |
| Vehicles affected | 22,883 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 24V-962 repair free?
Yes. Kia dealers will fix the problem at no cost: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 22,883 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.