Electrical complaints by model year
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 10-15 MPH and attempting to drive onto the main road, the vehicle lost drive power. The contact was able to restart the vehicle within 2 minutes and after several attempts. The check engine warning light was illuminated. The contact stated that upon attempting to start the vehicle in the parking garage on another occasion, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed and determined that the alternate battery had failed, and the contact was informed that there was no rental vehicle available. …
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving at approximately 35 MPH, the vehicle felt like it went into neutral. All the instrument lights illuminated. The brakes were depressed but failed to respond. The driver lost control of the vehicle and clipped an unknown vehicle. and crashed into a concrete barrier. The driver sustained knee, back, and stomach injuries, and medical attention was provided at the emergency room. The airbags deployed. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was deemed a total loss. The failure mileage was unknown.
The contact owned a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked in the driveway and charging, the battery caught on fire. The vehicle was unoccupied. The contact stated that the entire vehicle was on fire. The contact stated that the fire department and Hazmat arrived. The fire department extinguished the fire. The vehicle was a total loss. The contact stated that the failure was due to a thermal reaction in the battery. The contact stated that the fire report was not available. The vehicle was loaded into a secure container and towed to the local tow yard. The contact stated that the fire department and Hazmat team recommended the vehicle be stored in a container for safety precautions. The manufacturer was made aware of the failure. The contact was informed that there will be an investigation. The failure mileage was approximately 31,000.
The contact owns a 2024 Jeep Wrangler 4x4E. The contact stated that his wife noticed a fire at the charger while the vehicle was plugged in and charging. The owners were able to extinguish the fire. There were no reported injuries. The vehicle had not been charged. The fire department was called to the scene. While his wife was driving the vehicle, it overheated. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,500.
The contact owns a 2023 Jeep Wrangler 4XE. The contact stated while driving at various speeds, the battery failed to maintain the charge. The contact sustained minor cuts due to an interior metal chrome lining that had deteriorated. No medical attention was sought. The local dealer was contacted; however, no assistance was provided. The contact was advised to park the vehicle away from buildings and other vehicles. The contact was made aware of NHTSA Campaign Number: 24V720000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
My 2023 jeep wrangler 4xe indicated a service charging system notification on dash on 29oct2025. It turns on to acc mode only, but does not fully turn on to drive, it is immobilized. 30oct2025, I called jeep roadside assistance to have towed to neareat jeep repair shop, which is autonation jeep Carlsbad. Autonation refused a loaner vehicle, gave a 1-6 week repair timeline, and insisted there is a 250$ diagnostic fee even with the electrical issue, and know idcm issue via stellantis tsb. Refusal of warranty diagnostic ($250 fee) and rental for known IDCM failure. Refusal of warranty diagnostic ($250 fee) and rental for known IDCM failure. Vehicle: 2023 Jeep Wrangler 4xe TSB: 08-037-24 (IDCM fault - covered under 8yr/100k hybrid warranty) Vehicle immobilized at AutoNation Jeep Carlsbad since 30oct2025 Demand: $0 diagnostic, rental reimbursement, immediate repair.
The contact owns a 2022 Jeep Wrangler 4XE. The contact stated that the vehicle was difficult to start. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. Additionally, the contact stated that there was an alarm related to the battery that was sounded. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle was taken to the dealer, where a software update was performed on several occasions; however, the failure worsened. The message "Check Electrical System" was displayed, and the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken back to the dealer, where it was diagnosed, and it was determined that the high-voltage battery needed to be replaced. …
The contact owned a 2022 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed high voltage battery pack software failure. The contact was informed that the battery pack assembly had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 29,000. …
Related recalls (3)
Electrical system › Propulsion system › Hybrid management › Power control unit/module (hpcu) › Software
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
Remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025.
Electrical system › Propulsion system › Traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed.
Electrical system › Instrument cluster/panel
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. After reaching 13,342 miles, the odometer will no longer display vehicle mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Remedy: Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge.
NHTSA investigations
Loss of Motive Power
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles.
Frequently asked questions
Which Jeep Wrangler 4xe years have electrical problems?
By NHTSA complaints, the 2024 (143), 2025 (9) and 2021 (5) model years. Electrical complaints make up 66% of all complaints for the 2024.
Is there a recall for Jeep Wrangler 4xe electrical problems?
Yes — 3 recalls, including 25V-710 (software, Oct 17, 2025); 24V-720 (traction battery, Sep 27, 2024); 21V-949 (instrument cluster/panel, Dec 9, 2021). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Wrangler 4xe electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 18,000 miles; 94% happened before 50,000 miles.
What part fails most often?
Owners most often name the 12v/24v/48v battery (2 mentions), followed by the adas (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.