The problem
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
Recall details
| NHTSA campaign | 25V-710 (25V710000) |
|---|---|
| Manufacturer number | A7C |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system › Propulsion system › Hybrid management › Power control unit/module (hpcu) › Software |
| Report date | October 17, 2025 |
| Vehicles affected | 24,238 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 25V-710 repair free?
Yes. Jeep dealers will fix the problem at no cost: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 24,238 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.